Just noticed this post
Here is my breakdown Spoke with them 2 times since the initial purchase each time $25 credit was given, When I noticed that the order was canceled WITHOUT any email correspondence from Amazon I called to speak to a native speaking American and got $50. I also communicated with someone via Chat and they gave $40 to make it right. AND in Addition the $10 per order given automatically.
25+25+50+40+10+10 = $155
Not to Shabby BUT I would have loved the 2 knife sets.