just hung up with someone (after taking the survey) who had just hung up with one of you! Saved me from having to explain the situation- got $82x3 (for 3 orders of 1 on same account) in promotional credit...im more than happy
What did you tell them?
10+5+10+20+25 =$70 :-)
Thank you for holding Chucksterace. I have done some checks for you and I am seeing here that the item was cancelled based on a pricing error. However this is a known problem and an investigation has been launched into the situation, so you should receive an updated email within 24 hours stating the outcome of this. I am really sorry about the inconvenience.
That's a lot of chatting...
Each time you chatted, did you tell them you already got some credit? arent they able to see that?
Got another $30.00. My total for the day is $10 GC balance, $107.96 in promo credit, and a rep who told me when it comes back in stock I can order it and they will honor mistake which I have in transcript. A now very successful night.
Don't let them stop you, keep on going!
Another option, spend the promo so they maybe dont see it, chat again, get more, then cancel order and get full promo credit back??Or am I not thinking straight? good night