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Author Topic: United check in Error  (Read 5143 times)

Offline ilherman

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United check in Error
« on: February 26, 2014, 09:23:14 PM »
I am trying to check in for my UA84 flight scheduled tomorrow, and I am getting the following message

Thank you for checking in at united.com.
Please note that we are unable to provide boarding documents for travelers in this reservation. Please go to an airport check-in kiosk or see a United representative at the airport to receive boarding documents for these travelers:

Main problem is that I requested a upgrade today (35k miles plus $600) and I don't see my name on the upgrade list.

Please help!
« Last Edit: February 26, 2014, 09:38:57 PM by ilherman »
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Offline sillypainter

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Re: United check in Error
« Reply #1 on: February 26, 2014, 09:24:38 PM »
Quote from: ilherman on February 26, 2014, 09:23:14 PM
I am trying to check in for my UA90 flight scheduled tomorrow, and I am getting the following message

Thank you for checking in at united.com.
Please note that we are unable to provide boarding documents for travelers in this reservation. Please go to an airport check-in kiosk or see a United representative at the airport to receive boarding documents for these travelers:

Main problem is that I requested a upgrade today (35k miles plus $600) and I don't see my name on the upgrade list.

Please help!


When you check the reservation does it show R class requested or cleared? What class does it show?
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Offline ilherman

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Re: United check in Error
« Reply #2 on: February 26, 2014, 09:38:40 PM »
Quote from: sillypainter on February 26, 2014, 09:24:38 PM

When you check the reservation does it show R class requested or cleared? What class does it show?
This it all it says. I didn't do Plan B, I wanna upgrade a paid ticket.
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Offline Dan

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Re: United check in Error
« Reply #3 on: February 26, 2014, 09:40:21 PM »
UA.com won't check you in for an intl flight online if you haven't swiped your passport within the past X months with them.
Go to the airport if you want higher priority.
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Offline ilherman

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Re: United check in Error
« Reply #4 on: February 26, 2014, 09:44:24 PM »
Quote from: Dan on February 26, 2014, 09:40:21 PM
UA.com won't check you in for an intl flight online if you haven't swiped your passport within the past X months with them.
Go to the airport if you want higher priority.
I swiped my Passport on my way from TLV 2 weeks ago.
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Offline Dan

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Re: United check in Error
« Reply #5 on: February 26, 2014, 09:45:35 PM »
Guess you're on a TSA list then :D
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Offline ilherman

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Re: United check in Error
« Reply #6 on: February 26, 2014, 09:51:37 PM »
Quote from: Dan on February 26, 2014, 09:45:35 PM
Guess you're on a TSA list then :D
>:( Is there anything I can do now? The phone rep says that it has to do with me attaching my A3 FF number, is this any true?
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Offline ilherman

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Re: United check in Error
« Reply #7 on: February 26, 2014, 10:20:48 PM »
So do I have any chance getting upgraded at the airport if I check in early enough? I am premier silver.
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Offline ilherman

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Re: United check in Error
« Reply #8 on: February 26, 2014, 10:22:38 PM »
Dan it's time for a post about upgrading how it works etc..
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Offline Dan

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Re: United check in Error
« Reply #9 on: February 26, 2014, 10:58:37 PM »
Quote from: ilherman on February 26, 2014, 10:22:38 PM
Dan it's time for a post about upgrading how it works etc..
I don't think there are too many people interested is paying 35K+$600 for a one-way upgrade.
Much better off doing plan B.
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Offline ilherman

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Re: United check in Error
« Reply #10 on: February 26, 2014, 11:53:31 PM »
Would there only be Saver award in coach for my dates.

I wasn't talking about my case, but in general what are GPU's how do I redeem them, all options on how to upgrade domestically and internationally, how does it work etc....

And finally how to get UA lifetime 1K status ;)
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Offline ilherman

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Re: United check in Error
« Reply #11 on: February 26, 2014, 11:57:17 PM »
Also I've read about upgrades with money on LY for as little as $250, how does that work.
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Offline Moishebatchy

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Re: United check in Error
« Reply #12 on: February 27, 2014, 02:42:24 AM »
Quote from: ilherman on February 26, 2014, 09:51:37 PM
>:( Is there anything I can do now? The phone rep says that it has to do with me attaching my A3 FF number, is this any true?

Yes, it is.

For an international flight, you can't get a BP online unless they "know" you, as Dan explained. That being said, that data is stored on your MileagePlus profile. If you use a different mileage number than the last time you flew, and/or a non-UA number (or no mileage number at all), then the system has no way of knowing that you've been there before, so the website will not give you a printable BP.
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