Author Topic: Discover Biz CS Dept is Tiny  (Read 870 times)

Offline AsherO

  • Global Moderator
  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • **********
  • Join Date: May 2008
  • Posts: 20560
  • Total likes: 126
  • DansDeals.com Hat Tips 74
    • View Profile
Discover Biz CS Dept is Tiny
« on: June 01, 2011, 07:13:29 PM »
I just called Discover (888-DISCOVER) to speak to a supervisor about something, and was told there's no supervisor available. When I asked when/why, I was told that the regular supervisor is on vacation for the week. The CS rep confirmed that there's only one office that handles Discover Biz accounts and that office only has one evening supervisor...

I wonder how their shifts work, I'm thinking I'll try back after midnight.

At least their CS is all American IIRC.
PGF24BMGS

Offline joey89

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Mar 2011
  • Posts: 389
  • Total likes: 64
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: New Orleans
Re: Discover Biz CS Dept is Tiny
« Reply #1 on: June 02, 2011, 02:06:14 AM »
But they still manage to generate loads of spam must have gotten 20 offers from them in past 2 months

Offline AsherO

  • Global Moderator
  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • **********
  • Join Date: May 2008
  • Posts: 20560
  • Total likes: 126
  • DansDeals.com Hat Tips 74
    • View Profile
Re: Discover Biz CS Dept is Tiny
« Reply #2 on: June 02, 2011, 02:47:43 AM »
But they still manage to generate loads of spam must have gotten 20 offers from them in past 2 months

From Discover Business?
PGF24BMGS

Offline joey89

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Mar 2011
  • Posts: 389
  • Total likes: 64
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: New Orleans
Re: Discover Biz CS Dept is Tiny
« Reply #3 on: June 02, 2011, 12:12:04 PM »
I just throw them straight into the shredder but possible that they r all not buisness