eBay: Master Thread

[yudamaan]

Can you return it to wherever you got it?

no, and he already filed a claim on eBay. My q. is if I don't offer returns and the product was exactly as described  why am I responsible?

[etech0]

no,

If you refund him, you can make him ship it back, and then you can return it.

[hershy]

I opened a case for a phone that I can't activate, if they find in my favor will they ask me to ship phone back before refund me?

[yudamaan]

If you refund him, you can make him ship it back, and then you can return it.

I cant return it.

[AnonymousUser]

I opened a case for a phone that I can't activate, if they find in my favor will they ask me to ship phone back before refund me?

They might, if it's worth it for them.

[yakov116]

no, and he already filed a claim on eBay. My q. is if I don't offer returns and the product was exactly as described  why am I responsible?

Because he claims he received a defective item and that you are responsible to take back. [Its not a return; it was never a sale]

[elikay]

Because he claims he received a defective item and that you are responsible to take back. [Its not a return; it was never a sale]

+1
 If buyer claims SNAD you are SO(o)L 😀

[yakov116]

+1
 If buyer claims SNAD you are SO(o)L 😀

Can you explain that in simple English

[hershy]

I was told by eBay in order to get my money back on the case I opened I will need to send back the item with delivery confirmation on my own expense, any way I can get them to pay for the  shipping?

[chucksterace]

I was told by eBay in order to get my money back on the case I opened I will need to send back the item with delivery confirmation on my own expense, any way I can get them to pay for the  shipping?

Yes, tell the it is not your issue or then fight with ebay if they wont help. You shouldnt need to pay for return shipping.

[hershy]

EBay told me the policy is they don't pay for the shipping back to seller

[etech0]

I am having an issue with a cell phone I purchased. The phone wasn't working, so I arranged with the seller to return it. I mailed them the phone, and received it back in the mail a few weeks later. I contacted the seller about this, and got an answer to the tune of "that's weird!". I contacted them back, and haven't heard from them since. It's been about 3 weeks.

When I try to report it to ebay, I get this message:
What can I do now?

update:
Called paypal. The guy said that it's past the amount of time that they can offer protection, however he will escalate it to management and see if they can do anything for me.

[AnonymousUser]

I bought a replacement Galaxy S3 battery. When i started using it, it took forever to charge, and the phone kept crashing.
I sent the seller a message, but more than a week passed without a response.
Today I opened a case with ebay, and I just got a full refund, and it's marked as returned already.

[Myccrabbi]

Original Apple Lightning to USB Charge Sync Cable for iPhone 6PLUS 6 5 More | eBay
http://m.ebay.com/itm/311159790122

[sky121]

Anyone here use Worldwide shipping feature from ebay often? Any problems with it?

[Name Changed]

Anyone here use Worldwide shipping feature from ebay often? Any problems with it?

I have used it a handful times.

Pretty smooth.

[jack12]

I have used it a handful times.

Pretty smooth.

Any reason not to join the program? What could go wrong more than a regular transaction within the US?

[rots5]

I want to sell a brand new phone (came out with verizon a month ago) what time is the best time to sell?

[caliheat]

Anyone here use Worldwide shipping feature from ebay often? Any problems with it?

I use this and it currently generates 50%+ of my eBay business.
Haven't had a problem to date, been using for 6+ months.

[caliheat]

I want to sell a brand new phone (came out with verizon a month ago) what time is the best time to sell?

I don't sell bid only items any longer, but it used to be best to end it on a Tuesday at 10pm EST.
Maybe someone else who sells in this format can input.