eBay: Master Thread

[hvaces42]

Sold a cellphone from Samsung deal a few weeks ago. Guy claimed empty box. I paid USPS insurance Priority etc. He opened claim and eBay refunded and closed case. I'm out phone and money. Filed claim with USPS, waiting on that. Bought phone with Chase Ink Plus. What recourse do I have? eBay is the worst.

[ludmila]

Sold a cellphone from Samsung deal a few weeks ago. Guy claimed empty box. I paid USPS insurance Priority etc. He opened claim and eBay refunded and closed case. I'm out phone and money. Filed claim with USPS, waiting on that. Bought phone with Chase Ink Plus. What recourse do I have? eBay is the worst.

Shouldn't the USPS insurance cover it? If not that scares me, as I always buy insurance on very expensive items I ship, but never had a problem, if they do not pay then what is the benefit of buying insurance?

[hvaces42]

Shouldn't the USPS insurance cover it? If not that scares me, as I always buy insurance on very expensive items I ship, but never had a problem, if they do not pay then what is the benefit of buying insurance?

I'm fully expecting them to say that they delivered an undamaged package and dont know that I put anything into it. I'm beginning to suspect it was the post office personnel because they "helped me" seal the box and saw that i insured it. Have a Postal inspection service buddy who has initiated an investigation.

[ludmila]

I once received an empty box for 2 gold coins I purchased on Ebay a few years ago, it was tampered with, most probably as you mentioned, post office personnel at receiving .

[hvaces42]

This is traceable. I have the IMEI number of the phone. If it was activated they will find it.

[hvaces42]

I'm fully expecting them to say that they delivered an undamaged package and dont know that I put anything into it. I'm beginning to suspect it was the post office personnel because they "helped me" seal the box and saw that i insured it. Have a Postal inspection service buddy who has initiated an investigation.

Post office says the buyer must deliver the packaging for me to get paid. He threw it out. How did I even get into this mess. If I have to sue this will not be fun.

[gingyguy]

Post office says the buyer must deliver the packaging for me to get paid. He threw it out. How did I even get into this mess. If I have to sue this will not be fun.

thats a pretty silly rule . why would the buyer do anything for you if hes the potential thief?

[hvaces42]

thats a pretty silly rule . why would the buyer do anything for you if hes the potential thief?

Like I told the rep that called me and said that the claim would be denied, this is not a common sense rule. Theyre not responsible if the end receiver is a thief. They are responsible if it the contents got lost in transit.

[incendia]

File a report with Postal Police for mail fraud see if that scares them into doing the right thing

[ckmk47]

Sold a cellphone from Samsung deal a few weeks ago. Guy claimed empty box. I paid USPS insurance Priority etc. He opened claim and eBay refunded and closed case. I'm out phone and money. Filed claim with USPS, waiting on that. Bought phone with Chase Ink Plus. What recourse do I have? eBay is the worst.

Does the Ink Plus have purchase protection for lost or stolen items?
If so, claim from them.

[hvaces42]

File a report with Postal Police for mail fraud see if that scares them into doing the right thing

I did. No one cares.

Does the Ink Plus have purchase protection for lost or stolen items?
If so, claim from them.

Done. $500 limit. So I'm almost made whole if they pay.

[Yammer]

Selling an item on eBay and got a request to send a PayPal request.

Is there a reason for me to be scared to do the sale outside of eBay? And doesn't PayPal have protections as well?

Update..

[ckmk47]

Why aren't you getting credit for the final value fee?

[Definitions]

Does the Ink Plus have purchase protection for lost or stolen items?
If so, claim from them.

Done. $500 limit. So I'm almost made whole if they pay.

They pay for stuff that was lost or stolen while in the hands of a shipping carrier?

[hvaces42]

Why aren't you getting credit for the final value fee?

Got that too

[hvaces42]

They pay for stuff that was lost or stolen while in the hands of a shipping carrier?

It fit into an exception to that rule.

[ChaimMoskowitz]

Post office says the buyer must deliver the packaging for me to get paid. He threw it out. How did I even get into this mess. If I have to sue this will not be fun.

Who you going to sue?

[hvaces42]

Who you going to sue?

Probably USPS 4 failing to honor the insurance contract that we had. The receiver is not under my control I have no way of forcing him to produce the package I paid for insurance the insurance should cover they're denying coverage based on the addressee not cooperating. And they delivered it to an individual other than the addressee and to a location other than to where it was addressed specifically a different Suite

[ChaimMoskowitz]

Probably USPS 4 failing to honor the insurance contract that we had. The receiver is not under my control I have no way of forcing him to produce the package I paid for insurance the insurance should cover they're denying coverage based on the addressee not cooperating. And they delivered it to an individual other than the addressee and to a location other than to where it was addressed specifically a different Suite

Have you looked at the T&C's? IIRC the package is required for loss or damage if they ask for it. Either way good luck with suing them.
ETA: Have they denied the claim?

[hvaces42]

Have looked at the T&C's? IIRC the package is required for loss or damage if they ask for it. Either way good luck with suing them.

T&C can say fhat addressee needs to cooperate from today till tomorrow it's something that's out of my control you can't sell me insurance and then disclaim coverage for something that was out of my control. Thats called unconscionable.