Author Topic: Price Mistake- Series 7 11.6" Business Slate Series 7 11.6" Business Slate $10.0 (Read 26309 times)

Myls311 · « **Reply #140 on:** March 13, 2014, 11:30:03 AM »

Quote from: myb821 on March 13, 2014, 11:29:01 AM

yup same here

Same

BarryLincoln · « **Reply #141 on:** March 13, 2014, 11:32:05 AM »

Quote from: Myls311 on March 13, 2014, 11:30:03 AM

Same

Same here...

MC · « **Reply #142 on:** March 13, 2014, 11:34:22 AM »

Me too

yoshi · « **Reply #143 on:** March 13, 2014, 11:36:28 AM »

Me as well

Oh well. You win some you lose some.

mickeyg · « **Reply #144 on:** March 13, 2014, 11:37:18 AM »

cancelled...

rangersin4 · « **Reply #145 on:** March 13, 2014, 11:39:18 AM »

Same here.
Anyone called them to scream?

NateOren · « **Reply #146 on:** March 13, 2014, 11:41:54 AM »

Thank G-d I sold my options yesterday for $93

After the submissions were cancelled but not the Confirmations +
After it said "Boxed Shipment"+
Before we knew that Boxed Shipment meant nothing -

Chapped Arein...

MC · « **Reply #147 on:** March 13, 2014, 11:42:34 AM »

Quote from: NateOren on March 13, 2014, 11:41:54 AM

Thank G-d I sold my options yesterday for $93

After the submissions were cancelled but not the Confirmations +
After it said "Boxed Shipment"+
Before we knew that Boxed Shipment meant nothing -

Chapped Arein...

Nice!

eliattias · « **Reply #148 on:** March 13, 2014, 11:44:35 AM »

Cancelled

NateOren · « **Reply #149 on:** March 13, 2014, 11:47:32 AM »

Quote from: MC on March 13, 2014, 11:42:34 AM

Nice!

I'm kidding. Just poking fun of this whole thing. This has been good entertainment.

Here's to $10 GC's

MC · « **Reply #150 on:** March 13, 2014, 11:48:59 AM »

Quote from: NateOren on March 13, 2014, 11:47:32 AM

I'm kidding. Just poking fun of this whole thing. This has been good entertainment.

Here's to $10 GC's

Oh well, would've made for a good story!

Aaaron · « **Reply #151 on:** March 13, 2014, 11:50:34 AM »

Thank you for ordering from Samsung. At your request, or at the request of the fulfiller and/or the manufacturer, the following was canceled from your order:

Product SKU Product Name Qty Ordered Reason for Cancellation
XE700T1A-A05US Series 7 11 3 Not Satisfied

henche · « **Reply #152 on:** March 13, 2014, 12:00:10 PM »

Not satisfied? Who wasn't satisfied?

Aaaron · « **Reply #153 on:** March 13, 2014, 12:09:03 PM »

Quote from: henche on March 13, 2014, 12:00:10 PM

Not satisfied? Who wasn't satisfied?

We, the customers. Or the orders weren't satisfied. Not my area of legal expertise, but I doubt there's a claim to be made.

henche · « **Reply #154 on:** March 13, 2014, 12:10:03 PM »

Quote from: Aaaron on March 13, 2014, 12:09:03 PM

We, the customers. Or the orders weren't satisfied. Not my area of legal expertise, but I doubt there's a claim to be made.

Nor mine. But I'm pretty sure we can't deduct this as a casualty loss.

rangersin4 · « **Reply #155 on:** March 13, 2014, 12:11:05 PM »

Quote from: Aaaron on March 13, 2014, 12:09:03 PM

We, the customers. Or the orders weren't satisfied. Not my area of legal expertise, but I doubt there's a claim to be made.

The email says, "At your request, or at the request of the fulfiller and/or the manufacturer"
so they might mean that the manufacturer is unsatisfied with the price they agreed to sell it at. Why do you think there is no claim then?

Aaaron · « **Reply #156 on:** March 13, 2014, 12:12:30 PM »

rangersin4 · « **Reply #157 on:** March 13, 2014, 01:08:45 PM »

Samsung terms:
http://www.samsung.com/se/pdf/sena_general_conditions_of_sale_march_2009.pdf

See #4
4. No order for products shall be binding on SAMSUNG unless
and until SAMSUNG has accepted Customer's order by
sending a written order confirmation. Estimated time for
delivery will be specified in SAMSUNG’s order
confirmation. SAMSUNG will update Customer of order
status due for delivery by regular e-mail.

rangersin4 · « **Reply #158 on:** March 13, 2014, 01:10:28 PM »

Here's their response from me when i asked why order was canceled:
Dear xxx xxxx,

Thank you for contacting Samsung.

I understand that you want to know why the order with Samsung was cancelled.

I would like to inform you that the product was listed online as the incorrect price of the Samsung Slate.

The disclaimer is listed below for the explanation to the cancellation on the order.

I do apologize for the inconvenience that this may have caused you.

Promotion Details (T&C): Samsung is not responsible for misdirected or lost orders, or orders which may be delayed in processing until after the promotion period has ended.

Samsung reserves the right to modify or cancel this promotion at any time, without prior notice.

If for any reason the information we provided did not resolve your issue, we have various contact channels that are available to assist in resolving your concern.
For Immediate assistance with a live agent,
you can chat with us
here

Samsung’s Social Media Team is available to assist with providing up-to-date information or answering
questions 9AM to 10PM EST (Mon – Fri).
Visit us on Facebook
Visit us on Twitter
For support by phone, you can reach us at 1-800-SAMSUNG

Thank you for being a Samsung Customer!
Samsung Online Support

Kind regards,
Cangunica
SEA eCommerce
Email Support Team
SAMSUNG Customer Support Center
Our Customer Support Team loves feedback! Share your thoughts on this response by completing the survey at the bottom of this page.

rangersin4 · « **Reply #159 on:** March 13, 2014, 01:11:28 PM »

Anything else we can do?
The disclaimer is only for "misdirected orders" not mistaken orders.