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Author Topic: Please help me  (Read 2222 times)

Offline Proisrael

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Please help me
« on: March 14, 2014, 09:24:06 AM »
I booked with Orbitz but i just realized I booked the wrong dates. Has anybody had luck canceling a reservation after the grace period ends?
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Offline Marco Polo

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Re: Please help me
« Reply #1 on: March 14, 2014, 09:25:21 AM »
Quote from: Proisrael on March 14, 2014, 09:24:06 AM
I booked with Orbitz but i just realized I booked the wrong dates. Has anybody had luck canceling a reservation after the grace period ends?
Can you try to just change the dates? Maybe call the hotel directly.
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Offline Dr Moose

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Re: Please help me
« Reply #2 on: March 14, 2014, 09:30:41 AM »
I booked a transaero flight through kayak (airfare.com) less than 24 hrs ago. I want to cancel the ticket and airfare.com wants to charge me $450, is there anything i can do?
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Offline myb821

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Re: Please help me
« Reply #3 on: March 14, 2014, 09:37:42 AM »
Quote from: Dr Moose on March 14, 2014, 09:30:41 AM
I booked a transaero flight through kayak (airfare.com) less than 24 hrs ago. I want to cancel the ticket and airfare.com wants to charge me $450, is there anything i can do?
yea file a complaint with the DOT.(Assuming the flight touches US soil)
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Offline Proisrael

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Re: Please help me
« Reply #4 on: March 14, 2014, 09:40:28 AM »
Quote from: Marco Polo on March 14, 2014, 09:25:21 AM
Can you try to just change the dates? Maybe call the hotel directly.
The hotel claims since I made it through Orbitz I must go through them.
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Offline Dr Moose

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Re: Please help me
« Reply #5 on: March 14, 2014, 09:40:54 AM »
Quote from: myb821 on March 14, 2014, 09:37:42 AM
yea file a complaint with the DOT.(Assuming the flight touches US soil)
Its from jfk - tlv.
All travel agencies have to follow the rule of cancel within 24 hrs is free?
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Offline myb821

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Re: Please help me
« Reply #6 on: March 14, 2014, 09:45:10 AM »
Quote from: Dr Moose on March 14, 2014, 09:40:54 AM
Its from jfk - tlv.
All travel agencies have to follow the rule of cancel within 24 hrs is free?
unless they offer the option to hold it for 24 hrs or if the flight is within 7 days
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Offline Dr Moose

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Re: Please help me
« Reply #7 on: March 14, 2014, 09:49:25 AM »
Quote from: myb821 on March 14, 2014, 09:45:10 AM
unless they offer the option to hold it for 24 hrs or if the flight is within 7 days
does kayak / airfare.com give you that option.
the flight is in a month
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Offline Hlnsa

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Re: Please help me
« Reply #8 on: March 14, 2014, 11:04:04 AM »
Help!! We finally get to GH kauai at 9:45 Hawaiian time, put in a suite, garden view, 1st floor, even though I requested ocean view. I am a Hyatt Diamond. Bed swarming with ANTS. Put in a small room. They will move us today.
What compensation should I ask for ??
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Offline Cw3323

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Re: Please help me
« Reply #9 on: March 14, 2014, 11:30:27 AM »
Airfare.com has one of the worst customer service. You could be on hold more then a half hour and they still won't budge
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Offline ilherman

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Re: Please help me
« Reply #10 on: March 14, 2014, 11:35:22 AM »
HELP!@
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Offline bluiemonster1

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Re: Please help me
« Reply #11 on: March 14, 2014, 11:56:38 AM »
Quote from: Proisrael on March 14, 2014, 09:40:28 AM
The hotel claims since I made it through Orbitz I must go through them.
its very tough booking through angencies when dealing with support staff...
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Offline Proisrael

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Re: Please help me
« Reply #12 on: March 17, 2014, 12:21:12 PM »
Quote from: bluiemonster1 on March 14, 2014, 11:56:38 AM
its very tough booking through angencies when dealing with support staff...

Orbitz called the hotel and they said I had to make a new reservation for the day that i needed before they canceled the reservation. I HUCA and they did for no conditions..
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