Phone says it’s ineligible to unlock. It’s a phone from a while back. Why would that be?
If you're referring to "reconditioned" phones, what may have happened was that it was originally purchased with a plan (and officially activated but never actually used), before the rules changed in 2021, and then returned before being sold to you as reconditioned, so you'd need 12 months of actual service to unlock as opposed to simply activating and waiting 60 days. This is what Tracfone CS once claimed to me, no idea if it fully makes sense or if it's true.