I received a prime gift membership and mistakenly opened/accepted it in an Amazon account that I already had an active family/household Prime membership on. (I was under the impression that Amazon would offer me the option of accepting the gift as a credit to my account, since I already had an active household membership, but instead Amazon automatically cancelled the household membership on my account and activated the new Prime Gift Membership). I immediately called Amazon and asked them to cancel the gift membership and restore my household membership, but they insist there is nothing they can do to help.
Does anyone know of any way that I might be able to cancel this membership and either save it for next year or get a credit instead?
thx