Author Topic: KLM/AF Award Booking (Read 2492 times)

ilherman · « **on:** March 27, 2014, 01:18:44 PM »

When checking availability YUL-TLV they are giving me YUL-CDG-TLV for the saver award level 25,000 but when I am checking the same flight CDG-TLV separately it's not available for the saver level

Looks like when leg 1 (long haul) is available for saver award, they will give you leg 2 (short haul) for the saver level as well , even though it's not really available. Interesting.

Any other Airlines with this policy?

My issue is, that when I wanna book it as a stopover they wanna charge me for the CDG - TLV route separate the higher price

Any workarounds?

PlatinumGuy · « **Reply #1 on:** March 27, 2014, 01:33:56 PM »

Quote from: ilherman on March 27, 2014, 01:18:44 PM

Any workarounds?

Yes, the telephone.

ETA sorry no promo by phone.

Quote from: ilherman on March 27, 2014, 01:18:44 PM

Looks like when leg 1 (long haul) is available for saver award, they will give you leg 2 (short haul) for the saver level as well , even though it's not really available. Interesting.

Just a broken website

ilherman · « **Reply #2 on:** March 27, 2014, 02:13:49 PM »

It's not a promo.

And it has nothing to do with the website, you can't even do stopovers on their website. I figured out the problem on the phone.... They claim its available as a married segment but not as a single segment. (and so says the website)
So now what?

MEIR613 · « **Reply #3 on:** March 27, 2014, 03:33:36 PM »

Quote from: ilherman on March 27, 2014, 02:13:49 PM

It's not a promo.

And it has nothing to do with the website, you can't even do stopovers on their website. I figured out the problem on the phone.... They claim its available as a married segment but not as a single segment. (and so says the website)
So now what?

Had this before, nothing to do.

ilherman · « **Reply #4 on:** March 27, 2014, 10:35:58 PM »

Thanks.

chff · « **Reply #5 on:** March 28, 2014, 07:52:43 AM »

JFTR, promo awards are non-refundable and can't be changed

sky121 · « **Reply #6 on:** March 28, 2014, 08:02:00 AM »

Did anyone try booking the whole trip online as is and then later calling and making the stop in France longer?
Any chance that will work?

Menachem613 · « **Reply #7 on:** July 14, 2014, 07:57:34 PM »

Theoretical question: If I book a KLM flight on Delta metal and miss the flight, should I be speaking to KLM or Delta to rebook the next available flight?

ilherman · « **Reply #8 on:** July 14, 2014, 08:06:55 PM »

Quote from: Menachem613 on July 14, 2014, 07:57:34 PM

Theoretical question: If I book a flight with KLM miles on Delta metal and miss the flight, should I be speaking to KLM or Delta to rebook the next available flight?

FTFY.

Try both? I would call DL first. Or if you're at the airport, definitely speak to Delta.

Menachem613 · « **Reply #9 on:** July 14, 2014, 08:08:49 PM »

Quote from: ilherman on July 14, 2014, 08:06:55 PM

FTFY.

Try both? I would call DL first. Or if you're at the airport, definitely speak to Delta.

Thanks!

ilherman · « **Reply #10 on:** August 31, 2014, 11:53:01 PM »

So I booked today a reservation TLV-YUL-JFK-TLV for 50k in economy, I gave them my CC info for the taxes and YQ they issued the tickets but I don't say any pending charge on my CC, anybody with this experience? Do I have to be worried that they will void the ticket?

Chapshnell · « **Reply #11 on:** August 31, 2014, 11:57:37 PM »

Yes it shows up after a few days, dont worry (at least AF)

chff · « **Reply #12 on:** September 02, 2014, 07:38:09 AM »

Quote from: ilherman on August 31, 2014, 11:53:01 PM

So I booked today a reservation TLV-YUL-JFK-TLV for 50k in economy, I gave them my CC info for the taxes and YQ they issued the tickets but I don't say any pending charge on my CC, anybody with this experience? Do I have to be worried that they will void the ticket?

Which CC? Amex?

ilherman · « **Reply #13 on:** September 02, 2014, 08:07:48 AM »

Quote from: chff on September 02, 2014, 07:38:09 AM

Which CC? Amex?

Yes, Amex.

chff · « **Reply #14 on:** September 02, 2014, 08:08:41 AM »

Quote from: ilherman on September 02, 2014, 08:07:48 AM

Yes, Amex.

By me, forex charges on Amex always appears a few days later

ilherman · « **Reply #15 on:** September 02, 2014, 08:10:07 AM »

Quote from: chff on September 02, 2014, 08:08:41 AM

By me, forex charges on Amex always appears a few days later

It shouldnt come up as a forex charge.

chff · « **Reply #16 on:** September 02, 2014, 08:10:54 AM »

Quote from: ilherman on September 02, 2014, 08:10:07 AM

It shouldnt come up as a forex charge.

Where did you book it? Which site?

ilherman · « **Reply #17 on:** September 02, 2014, 08:12:25 AM »

Quote from: chff on September 02, 2014, 08:10:54 AM

Where did you book it? Which site?

KLM, I booked with them in the past, always came up right away and not as a forex charg

chff · « **Reply #18 on:** September 02, 2014, 08:13:06 AM »

Quote from: ilherman on September 02, 2014, 08:12:25 AM

KLM, I booked with them in the past, always came up right away and not as a forex charg

Maybe because its orig TLV.

ilherman · « **Reply #19 on:** September 02, 2014, 08:39:49 AM »

I hear, will wait and see...

Also, I was charged about $270 in taxes and fees, not sure why, online it was showing $134 when I was searching TLV-YUL separate, and the inbound is with DL so there shouldnt be and YQ over there....