Apparently they realized quite a while ago that something was wrong with their shipment to Chicago when it was received there. But instead of trying to fix it they told the person that received it to try and sell it locally. I just spoke to him and he still has about 2/3 of my order left, which he will be shipping back to me, and he will try to recover the rest of the matzos that he sold (including TR!)
Makes me feel guilty for picking up my fresh matzos today, no hassle, in and out.
1st oven, baked this week, CH bakery, $37/lb
(A relative knows someone higher-up there)