Author Topic: Had to cancel Avios mileage flight within 24 hours due to illness  (Read 1734 times)

Offline shidduch

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I have a doctors note.  Where do I send it to?  Do I need to call first before emailing the note or is it just sufficient to email?

thanks

Offline ilherman

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Re: Had to cancel Avios mileage flight within 24 hours due to illness
« Reply #1 on: April 03, 2014, 06:01:07 PM »
Did you cancel it already?
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Offline chucksterace

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Re: Had to cancel Avios mileage flight within 24 hours due to illness
« Reply #2 on: April 03, 2014, 06:03:18 PM »
Thanks for reminding me how I got out of Gym class with a doctors note. Those were so POWERFUL in Elementary and High school. I love Doctor note.
You may not hold me responsible for any actions taken that were recommended from my account or username.

Offline robbie

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Re: Had to cancel Avios mileage flight within 24 hours due to illness
« Reply #3 on: April 03, 2014, 06:20:29 PM »
I have a doctors note.  Where do I send it to?  Do I need to call first before emailing the note or is it just sufficient to email?

thanks

Did you rebook your flight?

I had a flight and had to change it to the next day, I had a doctors note as well, on the phone they told me I had to show it to the agent by the desk when I checked in i gave them the note adn they waived the fee..

Offline shidduch

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Re: Had to cancel Avios mileage flight within 24 hours due to illness
« Reply #4 on: April 03, 2014, 08:40:58 PM »
Did you cancel it already?

Yes the flight was monday, I cancelled and didnt realize that I dont get back my points.

Offline shidduch

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Re: Had to cancel Avios mileage flight within 24 hours due to illness
« Reply #5 on: April 03, 2014, 08:41:35 PM »
Did you rebook your flight?

I had a flight and had to change it to the next day, I had a doctors note as well, on the phone they told me I had to show it to the agent by the desk when I checked in i gave them the note adn they waived the fee..

Yes, I rebooked a new ticket.  Its not about the fee.  Its about the points.

Offline robbie

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Re: Had to cancel Avios mileage flight within 24 hours due to illness
« Reply #6 on: April 03, 2014, 08:52:37 PM »
Yes, I rebooked a new ticket.  Its not about the fee.  Its about the points.

You called up to re book it? Just tell them what happened, (speak to a manager) and they should take care of it.
The manager just moved my flight over a day didn't charge me any points.

Offline shidduch

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Re: Had to cancel Avios mileage flight within 24 hours due to illness
« Reply #7 on: April 03, 2014, 09:07:35 PM »
No, I cancelled the flight monday morning.  I then booked the other ticket a few days later for this coming monday online.  I have not called them yet.  But I do have a doctors note.

Offline robbie

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Re: Had to cancel Avios mileage flight within 24 hours due to illness
« Reply #8 on: April 03, 2014, 09:11:02 PM »
deff try calling, I'm curios as to what will happen. Best of luck

Offline ilherman

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Re: Had to cancel Avios mileage flight within 24 hours due to illness
« Reply #9 on: April 03, 2014, 09:24:46 PM »
No, I cancelled the flight monday morning.  I then booked the other ticket a few days later for this coming monday online.  I have not called them yet.  But I do have a doctors note.
For the future - when you are within the 24 hours of a flight, don't cancel, change it first to a later date (pay the change fee) and then cancel.

Or just do as robbie did - call in and tell them you're sick and you wanna change the ticket for a later date.
You can say what you think when you think what you say.

Offline shidduch

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Re: Had to cancel Avios mileage flight within 24 hours due to illness
« Reply #10 on: April 03, 2014, 09:44:35 PM »
thanks for the advice, lesson learned.  but for now, is there any way to avoid waiting on hold with them and there is an email address I can just send the doctors note to?

Offline robbie

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Re: Had to cancel Avios mileage flight within 24 hours due to illness
« Reply #11 on: April 04, 2014, 02:19:52 AM »
thanks for the advice, lesson learned.  but for now, is there any way to avoid waiting on hold with them and there is an email address I can just send the doctors note to?
at this point of re booking im guessing they will tell you to fax in a doctors note anyway.. speak to manager  thats forsure

Offline shidduch

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Re: Had to cancel Avios mileage flight within 24 hours due to illness
« Reply #12 on: April 04, 2014, 09:29:33 AM »
thanks