Author Topic: wideroe alive again!!!  (Read 28020 times)

Offline chilipalmer

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Re: wideroe alive again!!!
« Reply #180 on: May 02, 2014, 04:44:25 PM »
Ask one of the modes to change the title ;)

Are you referring to the titl?

Offline Chief Rabbi of New York

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Re: wideroe alive again!!!
« Reply #181 on: May 06, 2014, 06:19:02 AM »
So, are they honoring people's tickets? what is the DOT doing?
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Offline chucksterace

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Re: wideroe alive again!!!
« Reply #182 on: May 06, 2014, 06:39:13 AM »

So, are they honoring people's tickets? what is the DOT doing?

No answer yet. These things take time
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Online Moshe123

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Re: wideroe alive again!!!
« Reply #183 on: May 06, 2014, 09:06:52 AM »
No answer yet. These things take time

They are asking for proof of credit card being charged.

Offline Bostener

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Re: wideroe alive again!!!
« Reply #184 on: May 06, 2014, 09:29:20 AM »
Then there isn't a lot of hope.
Airlines sending me "We're in this together" emails.

Bruh, where were you when my suitcase weighed it 51.50 pounds?

Offline Chief Rabbi of New York

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Re: wideroe alive again!!!
« Reply #185 on: May 06, 2014, 06:25:34 PM »
Then there isn't a lot of hope.

give money to the reb meir baal hannes fund and it might work :)
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Offline Miracle

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Re: wideroe alive again!!!
« Reply #186 on: May 07, 2014, 12:57:20 AM »
give money to the reb meir baal hannes fund and it might work :)
It would also help if you gave money to non-reb baal ha-airline. 1000% guaranteed.

Offline ar

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Re: wideroe alive again!!!
« Reply #187 on: May 07, 2014, 11:33:51 AM »
Does anyone think there is hope for this to get honored?
(even if you didn't get charged and you only have a conf. #)
My flight is in July and there's some decent ticket prices for those dates now but I don't want to book it just in case Wideroe/U.S. Airways will choose to honor these glitch tickets... Any advice?

Online Moshe123

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Re: wideroe alive again!!!
« Reply #188 on: May 09, 2014, 04:08:07 PM »
Dear,

The Department of Transportation Aviation Consumer Protection Division has forwarded your recent correspondence regarding your displeasure with your unprocessed ticket request through the Wideroe website on US Airways travelling to/from Tel Aviv. We appreciate the opportunity to reply to your concerns.

Please accept our sincere apologies. We understand you received a “booking reservation confirmation” from Wideroe. As this confirmation from Wideroe states, “Your trip is confirmed when your ticket has been issued”. Our records indicate your credit card was not billed and a ticket was never issued for your travel. Under these circumstances, we are unable to continue to process this reservation confirmation as requested.

US Airways is committed to honor any tickets that were actually purchased. If you can provide evidence that your credit card was charged by US Airways, please submit proof and we will investigate further. We accept faxes at 480-693-2300 or you may scan and attach a copy of the credit card statement in a reply to this email. If you prefer to mail the statement please send copies to:

US Airways
Attention Customer Relations Department
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034

We realize we are unable to accommodate your request to issue this ticket and for that we apologize. Although an explanation does not change the outcome, we would like to thank you for affording us the opportunity to explain our position.

Sincerely,