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This is the thread for all random/general questions about Southwest. The official airline code for Southwest is WN as SW was taken by Air Namibia, but many people on the forums refer to Southwest as SW since no one talks about Air Namibia ever.

For questions about any of the SW CC's, see here.
For questions about the SW Companion Pass, see here.
For questions about auto-checkin to SW flights, see here. (Follow the wiki to learn how to set it up.)
« Last edited by @Yehuda on August 14, 2014, 11:29:08 AM »

Author Topic: Southwest questions  (Read 39524 times)

Offline Something Fishy

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Re: Southwest questions
« Reply #450 on: April 05, 2019, 02:14:57 PM »
Is a points flight still refundable after checkin?
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Offline as2

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Re: Southwest questions
« Reply #451 on: April 05, 2019, 06:37:01 PM »
Is a points flight still refundable after checkin?
Yup. Until (~)10 min prior to departure.
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Offline as2

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Re: Southwest questions
« Reply #452 on: April 05, 2019, 08:19:39 PM »
Thanks, did not know.
Now you're making me second guess myself lol. I remember canceling a flight just minutes before departure with SW and it was booked with points. There, I reassured myself.
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Offline thaber

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Re: Southwest questions
« Reply #453 on: May 21, 2019, 07:39:51 PM »
I need to get 225k points into my SW account. 3:1 Marriott or 1:1 UR? Or am I missing something?

Offline shaulyaakov

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Re: Southwest questions
« Reply #454 on: June 04, 2019, 11:05:58 AM »
It looks like Southwest has very limited availability from EWR/LGA to the Caribbean in their recently released Nov/Dec schedule (could have something to do with 737 MAX). All I've found so far is Aruba and CUN (went to CUN earlier in the year). Other places I've looked (Bahamas, Jamaica, T&C, Belize) either have no flights, or only fly Sat/Sun, and unfortunately, I can't go somewhere a full week. Need to return Wed/Thurs.

Has anyone found anything? I have a CP expiring 12/31/19 and I would really like to get one more cheap trip to the Caribbean in.

Their flights to FLL are all with pretty long stops, and are probably not worth it.

Offline shaulyaakov

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Re: Southwest questions
« Reply #455 on: June 04, 2019, 11:17:12 AM »
Yup. Until (~)10 min prior to departure.

How are taxes refunded? Cash or travel credit? Want to hold a points reservation to AUA, but there's $75 of tax.

Offline NTorch

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Re: Southwest questions
« Reply #456 on: June 04, 2019, 11:21:18 AM »
How are taxes refunded? Cash or travel credit? Want to hold a points reservation to AUA, but there's $75 of tax.

Depends how you paid. If you used points you get the points back, but if you used $$ the entire amount goes into the credit

Offline shaulyaakov

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Re: Southwest questions
« Reply #457 on: June 04, 2019, 11:24:56 AM »
Depends how you paid. If you used points you get the points back, but if you used $$ the entire amount goes into the credit
You can't pay taxes with points. I want to know how the tax portion of a points reservation is refunded.

Offline NTorch

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Re: Southwest questions
« Reply #458 on: June 04, 2019, 11:39:40 AM »
You can't pay taxes with points. I want to know how the tax portion of a points reservation is refunded.

Sorry misunderstood your question. Here is what they did for a domestic points reservation I cancelled last January:

Quote
   
Cost and Payment Summary

   
AIR - XXXXX
Base Fare
$   0.00
Excise Taxes
$   0.00
September 11th Security Fee
$   5.60
Total Air Cost
$   5.60       
Payment Information
Payment Type: XXXX Rapid Rewards Points XXXXX
Date: Jan 2, 2018
 

Payment Type: Visa XXXXXXXXXXXXXXX
Date: Jan 2, 2018
Payment Amount: $5.60

REFUND ON Jan 10, 2018 TO Rapid Rewards Points   

REFUND ON Jan 10, 2018 TO Residual Travel Funds $5.60

Offline shaulyaakov

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Re: Southwest questions
« Reply #459 on: June 04, 2019, 11:40:42 AM »
Sorry misunderstood your question. Here is what they did for a domestic points reservation I cancelled last January:
Ah so they don't give you back cash. Ohh well.

Offline as2

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Re: Southwest questions
« Reply #460 on: June 04, 2019, 02:49:47 PM »
Ah so they don't give you back cash. Ohh well.
They've given me the option to refund to either refund as a credit or return to method of payment.
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Offline yunchkup

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Re: Southwest questions
« Reply #461 on: June 16, 2019, 05:20:26 PM »
Can anyone help? I'm finding Southwest's site really clumsy.

Looking to book a family trip to anywhere in US with max 2.5 hr flight from EWR/LGA. I'm having a hard time finding direct flights. Only see ATL, MDW, and STL. Booking with points. I know they fly closer like Myrtle Beach, RI, Charlotte, Florida, but most are not nonstop.

Offline grodnoking

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Re: Southwest questions
« Reply #462 on: June 16, 2019, 05:31:26 PM »
Can anyone help? I'm finding Southwest's site really clumsy.

Looking to book a family trip to anywhere in US with max 2.5 hr flight from EWR/LGA. I'm having a hard time finding direct flights. Only see ATL, MDW, and STL. Booking with points. I know they fly closer like Myrtle Beach, RI, Charlotte, Florida, but most are not nonstop.
That is southwest's business model. They have "plane stops" like bus stops.
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Offline yunchkup

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Re: Southwest questions
« Reply #463 on: June 16, 2019, 05:33:41 PM »
That is southwest's business model. They have "plane stops" like bus stops.
Any way to get around that?

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Re: Southwest questions
« Reply #464 on: June 16, 2019, 06:29:48 PM »
Any way to get around that?
Look at the route map and click list view, then filter nonstops only.
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