« previous next »
Pages: 1 2 3 4 5 [6] 7 8 9 10 11 12 ... 15   Go Down

Author Topic: Citi A/A  (Read 66017 times)

Offline Zalmenz

  • Dansdeals Bronze Elite
  • *
  • Join Date: Jan 2013
  • Posts: 38
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Citi A/A
« Reply #100 on: May 06, 2014, 06:32:50 PM »
Quote from: askmoses on May 06, 2014, 05:25:11 PM
I tweeted them and got a reply very quickly asking me to PM my phone# and time to call. Of course the rep who called could do nothing. He is supposedly getting in contact with my branch and seeing what could be done. Fat chance...
The branch can't do anything even if they wanted.
Logged

Offline askmoses

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2010
  • Posts: 1688
  • Total likes: 15
  • DansDeals.com Hat Tips 8
    • View Profile
Re: Citi A/A
« Reply #101 on: May 06, 2014, 06:39:37 PM »
Quote from: Zalmenz on May 06, 2014, 06:31:02 PM
Most of the people on the twitter team are not even familiar with the account closure's I'm sure they are learning quick...
Which is why I think we should keep tweeting. Hopefully it can bring some attention to this.
Quote from: Zalmenz on May 06, 2014, 06:32:50 PM
The branch can't do anything even if they wanted.
Are you 100% sure?
Logged

Offline Zalmenz

  • Dansdeals Bronze Elite
  • *
  • Join Date: Jan 2013
  • Posts: 38
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Citi A/A
« Reply #102 on: May 06, 2014, 06:43:39 PM »
Quote from: askmoses on May 06, 2014, 06:39:37 PM
Which is why I think we should keep tweeting. Hopefully it can bring some attention to this.Are you 100% sure?
go try :)
Logged

Offline askmoses

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2010
  • Posts: 1688
  • Total likes: 15
  • DansDeals.com Hat Tips 8
    • View Profile
Re: Citi A/A
« Reply #103 on: May 06, 2014, 06:50:14 PM »
Quote from: Zalmenz on May 06, 2014, 06:43:39 PM
go try :)
I'm not trying to make myself meshuga. I'm just repeating whatever the reps on Twitter/Citi Chat told me to do.
« Last Edit: May 06, 2014, 07:12:36 PM by askmoses »
Logged

Offline Zalmenz

  • Dansdeals Bronze Elite
  • *
  • Join Date: Jan 2013
  • Posts: 38
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Citi A/A
« Reply #104 on: May 06, 2014, 07:28:42 PM »
They told me same speech
Logged

Offline Zalmenz

  • Dansdeals Bronze Elite
  • *
  • Join Date: Jan 2013
  • Posts: 38
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Citi A/A
« Reply #105 on: May 06, 2014, 11:26:58 PM »
Quote from: askmoses on May 06, 2014, 06:50:14 PM
I'm not trying to make myself meshuga. I'm just repeating whatever the reps on Twitter/Citi Chat told me to do.
Did anyone pay a visit to a branch?
Logged

Offline mannypower

  • Dansdeals Silver Elite
  • **
  • Join Date: Apr 2012
  • Posts: 62
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Ny
Re: Citi A/A
« Reply #106 on: May 06, 2014, 11:51:43 PM »
Quote from: Zalmenz on May 06, 2014, 11:26:58 PM
Did anyone pay a visit to a branch?
From experience with Chase AA they cant do anything. But who knows...
Logged

Offline yomo

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2013
  • Posts: 1074
  • Total likes: 22
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Citi A/A
« Reply #107 on: May 06, 2014, 11:57:16 PM »
Was anyone who was closed by Citi involved in piggybacking with authorized users?
Logged

Offline askmoses

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2010
  • Posts: 1688
  • Total likes: 15
  • DansDeals.com Hat Tips 8
    • View Profile
Re: Citi A/A
« Reply #108 on: May 07, 2014, 12:04:07 AM »
Quote from: Zalmenz on May 06, 2014, 11:26:58 PM
Did anyone pay a visit to a branch?
I figure when I go to close out and withdraw money I'll hear what they have to say... Prob won't get to it for another couple weeks. If anyone else goes first please post!
Logged

Offline sk8uno

  • DansDeals Copper Elite
  • *
  • Join Date: May 2013
  • Posts: 1
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Citi A/A
« Reply #109 on: May 07, 2014, 01:08:44 AM »
For all of you who were shut down, were any of you Citi Gold or Citi Private Bank customers?
Logged

Offline Zalmenz

  • Dansdeals Bronze Elite
  • *
  • Join Date: Jan 2013
  • Posts: 38
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Citi A/A
« Reply #110 on: May 07, 2014, 08:24:25 AM »
Quote from: mannypower on May 06, 2014, 11:51:43 PM
From experience with Chase AA they cant do anything. But who knows...
I also had private client bankers @ chase And they still were not able to do anything....
Logged

Offline Zalmenz

  • Dansdeals Bronze Elite
  • *
  • Join Date: Jan 2013
  • Posts: 38
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Citi A/A
« Reply #111 on: May 07, 2014, 08:25:16 AM »
Quote from: askmoses on May 07, 2014, 12:04:07 AM
I figure when I go to close out and withdraw money I'll hear what they have to say... Prob won't get to it for another couple weeks. If anyone else goes first please post!
If you don't go to withdraw the money they will just mail you a bank check.
Logged

Offline askmoses

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2010
  • Posts: 1688
  • Total likes: 15
  • DansDeals.com Hat Tips 8
    • View Profile
Re: Citi A/A
« Reply #112 on: May 07, 2014, 10:18:37 AM »
Quote from: Zalmenz on May 07, 2014, 08:25:16 AM
If you don't go to withdraw the money they will just mail you a bank check.
My point is they claim on the phone they just need to verify somethings in branch and they will reopen account. I doubt it's true but I'll try to get into a branch to find out.
Logged

Offline Zalmenz

  • Dansdeals Bronze Elite
  • *
  • Join Date: Jan 2013
  • Posts: 38
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Citi A/A
« Reply #113 on: May 07, 2014, 12:18:46 PM »
Quote from: askmoses on May 07, 2014, 10:18:37 AM
My point is they claim on the phone they just need to verify somethings in branch and they will reopen account. I doubt it's true but I'll try to get into a branch to find out.
They are guessing that...they want you to go to the bank and have the branch explain why high utilization / large transaction were done. Not sure why they give high credit lines if u can't use them...
Logged

Offline askmoses

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2010
  • Posts: 1688
  • Total likes: 15
  • DansDeals.com Hat Tips 8
    • View Profile
Re: Citi A/A
« Reply #114 on: May 07, 2014, 12:39:54 PM »
Quote from: Zalmenz on May 07, 2014, 12:18:46 PM
They are guessing that...they want you to go to the bank and have the branch explain why high utilization / large transaction were done. Not sure why they give high credit lines if u can't use them...
That's a question we all have...
Logged

Offline mannypower

  • Dansdeals Silver Elite
  • **
  • Join Date: Apr 2012
  • Posts: 62
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Ny
Re: Citi A/A
« Reply #115 on: May 07, 2014, 01:01:01 PM »
Did anybody ask for the annual fee on the aa executive card to be refunded?
Logged

Offline yankelsheester

  • Dansdeals Gold Elite
  • ***
  • Join Date: Oct 2013
  • Posts: 218
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Brooklyn N.Y.
Re: Citi A/A
« Reply #116 on: May 07, 2014, 02:23:08 PM »
Quote from: mannypower on May 07, 2014, 01:01:01 PM
Did anybody ask for the annual fee on the aa executive card to be refunded?
u r asking in general or for the ones that were shut down?
Logged

Offline mannypower

  • Dansdeals Silver Elite
  • **
  • Join Date: Apr 2012
  • Posts: 62
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Ny
Re: Citi A/A
« Reply #117 on: May 07, 2014, 05:43:47 PM »
Quote from: yankelsheester on May 07, 2014, 02:23:08 PM
u r asking in general or for the ones that were shut down?
Someone who had a aa executive card shut down
Logged

Offline askmoses

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2010
  • Posts: 1688
  • Total likes: 15
  • DansDeals.com Hat Tips 8
    • View Profile
Re: Citi A/A
« Reply #118 on: May 07, 2014, 05:47:34 PM »
Well the Twitter reps managed to get a rep to call me from my local branch. She of course didn't know anything and the notes indicating the closure don't explain it either. She now has to go to her back office to figure this out.
Citi is pathetic. No wonder they cave to Operation Choke Point. They took the government bailout and now they are their lap dogs.

EDIT: Comical! Bank reps and bank managers were shot down by the "back office". I kept telling the bank firmly the reason they kept providing ("we have reviewed your accounts and decided to close it"), is not a REASON but and explanation of the action they were doing. The rep got nasty and hung up!
We already had another smaller bank come into the office today and I met with them. After seeing my accounts they were very happy to have me on board. Makes me wonder why citi is really struggling as a bank ::)
« Last Edit: May 07, 2014, 06:40:19 PM by askmoses »
Logged

Offline Zalmenz

  • Dansdeals Bronze Elite
  • *
  • Join Date: Jan 2013
  • Posts: 38
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Citi A/A
« Reply #119 on: May 07, 2014, 07:06:45 PM »
Quote from: askmoses on May 07, 2014, 05:47:34 PM
Well the Twitter reps managed to get a rep to call me from my local branch. She of course didn't know anything and the notes indicating the closure don't explain it either. She now has to go to her back office to figure this out.
Citi is pathetic. No wonder they cave to Operation Choke Point. They took the government bailout and now they are their lap dogs.

EDIT: Comical! Bank reps and bank managers were shot down by the "back office". I kept telling the bank firmly the reason they kept providing ("we have reviewed your accounts and decided to close it"), is not a REASON but and explanation of the action they were doing. The rep got nasty and hung up!
We already had another smaller bank come into the office today and I met with them. After seeing my accounts they were very happy to have me on board. Makes me wonder why citi is really struggling as a bank ::)
Then there is no hope...:(
Logged
Pages: 1 2 3 4 5 [6] 7 8 9 10 11 12 ... 15   Go Up
« previous next »