Does Chase Ink have different rules than a personal chase card regarding a dispute?
I have a charge from a lounge where they charged me for a guest even though they said there is no charge for the guest. Chase is refusing to dispute it because no one stole my card, and i received a service for the money that was paid. I argued that i never authorized this charge, but they wouldn't hear my claim. I spoke to the lounge and they even told me to dispute it! Chase was rude and hard to deal with as well. Its a $54 charge.
First time disputing anything with Chase, but with Amex I would never have this issue.