Author Topic: Credit card dispute (fraud) (Read 9876 times)

my08701 · « **on:** May 07, 2014, 08:55:26 PM »

A friend of mine used a landscaping / snow plowed company for aprox $7k
This guy charged over $17k in credit card charges basically making up these fees.
He called The credit card company (not AMEX) & they said its a dispute between him & the vendor. The credit card company said the landscaper is correct. Any suggestions?

Baruch · « **Reply #1 on:** May 07, 2014, 08:56:37 PM »

Please disclose the name of the cc company.

my08701 · « **Reply #2 on:** May 07, 2014, 09:00:50 PM »

Quote from: Baruch on May 07, 2014, 08:56:37 PM

Please disclose the name of the cc company.

I don't know (yet) I do know it was not AMEX

Super Speed · « **Reply #3 on:** May 07, 2014, 09:02:43 PM »

Quote from: my08701 on May 07, 2014, 08:55:26 PM

A friend of mine used a landscaping / snow plowed company for aprox $7k
This guy charged over $17k in credit card charges basically making up these fees.
He called The credit card company (not AMEX) & they said its a dispute between him & the vendor. The credit card company said the landscaper is correct. Any suggestions?

He has any proof or receipts?

my08701 · « **Reply #4 on:** May 07, 2014, 09:04:46 PM »

Quote from: Super Speed on May 07, 2014, 09:02:43 PM

He has any proof or receipts?

He didn't authorize these jobs. One building he manages he did a $200 job & he charged $5k

Super Speed · « **Reply #5 on:** May 07, 2014, 09:10:37 PM »

Quote from: my08701 on May 07, 2014, 09:04:46 PM

He didn't authorize these jobs. One building he manages he did a $200 job & he charged $5k

Well get a new landscaper ASAP! Besides, he should be able to win the dispute.

my08701 · « **Reply #6 on:** May 07, 2014, 09:27:48 PM »

Quote from: Super Speed on May 07, 2014, 09:10:37 PM

Well get a new landscaper ASAP! Besides, he should be able to win the dispute.

A new landscaper he got. The credit card decided against him

zh cohen · « **Reply #7 on:** May 07, 2014, 09:44:43 PM »

Quote from: my08701 on May 07, 2014, 09:27:48 PM

A new landscaper he got. The credit card decided against him

What did they decide based on?

my08701 · « **Reply #8 on:** May 07, 2014, 11:02:33 PM »

Quote from: zh cohen on May 07, 2014, 09:44:43 PM

What did they decide based on?

Because at one point he was authorized to do some work, it isn't like he stole the card; the question now is how much work was actually authorized.

Baruch · « **Reply #9 on:** May 08, 2014, 12:22:26 AM »

Quote from: my08701 on May 07, 2014, 11:02:33 PM

Because at one point he was authorized to do some work, it isn't like he stole the card; the question now is how much work was actually authorized.

I think he should talk to the police and a lawyer.

Crazy tools · « **Reply #10 on:** October 03, 2014, 01:20:11 PM »

Does Chase Ink have different rules than a personal chase card regarding a dispute?
I have a charge from a lounge where they charged me for a guest even though they said there is no charge for the guest. Chase is refusing to dispute it because no one stole my card, and i received a service for the money that was paid. I argued that i never authorized this charge, but they wouldn't hear my claim. I spoke to the lounge and they even told me to dispute it! Chase was rude and hard to deal with as well. Its a $54 charge.
First time disputing anything with Chase, but with Amex I would never have this issue.

Dan · « **Reply #11 on:** October 03, 2014, 05:40:24 PM »

Disputes with anyone besides amex is a nightmare.

D93 · « **Reply #12 on:** October 04, 2014, 01:08:15 PM »

Quote from: Dan on October 03, 2014, 05:40:24 PM

Disputes with anyone besides amex is a nightmare.

Not so sure about that. I disputed $700 on my SP and won

Mech · « **Reply #13 on:** October 04, 2014, 01:20:33 PM »

Quote from: D93 on October 04, 2014, 01:08:15 PM

Not so sure about that. I disputed $700 on my SP and won

Ive disputed at least twice on my SP and one was a big charge and also won

htg123 · « **Reply #14 on:** October 04, 2014, 06:25:06 PM »

I had a dispute with SP after buying a vanilla GC and the credit was never loaded and the vanilla CS had no interest in helping. Made a dispute with chase no worries
Not saying chase is best. Amex is easier, but chase wasn't bad at all

EMCC · « **Reply #15 on:** October 04, 2014, 07:38:29 PM »

Quote from: Dan on October 03, 2014, 05:40:24 PM

Disputes with anyone besides amex is a nightmare.

. I had great experiences with Capital One.

D93 · « **Reply #16 on:** October 04, 2014, 07:54:05 PM »

Before you know it, we're gonna have every cc company mentioned... I think the bottom line is that it's all YMMV, with the exception of Amex

aradisc · « **Reply #17 on:** October 04, 2014, 08:49:06 PM »

Quote from: Dan on October 03, 2014, 05:40:24 PM

Disputes with anyone besides amex is a nightmare.

I've disputed twice on my CSP and won both without a single followup. One full charge, one partial charges- a deposit not refunded despite repeated requests (Merchants were clearly in the wrong so likely put up no fight.) The second time, my CSP started saying "Account is in dispute" on my credit report for a few months but it went away.

Amex is easier though. Only had one dispute- Amex refunded the charge with a single short phone call. I didn't even have to start the dispute process.

Saver2000 · « **Reply #18 on:** October 04, 2014, 09:23:40 PM »

Quote from: Dan on October 03, 2014, 05:40:24 PM

Disputes with anyone besides amex is a nightmare.

. . . And that's why some merchants dont accept amex.

avrumy22 · « **Reply #19 on:** October 05, 2014, 12:46:46 AM »

Quote from: Dan on October 03, 2014, 05:40:24 PM

Disputes with anyone besides amex is a nightmare.

Won an SP dispute with EZ pass and also won a $200 GC dispute