Author Topic: booked aa award yet it says 0 miles were duducted- please help?  (Read 1782 times)

Offline shmebeble

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I booked a ticket using AA miles and when I checked the ticket it claims that 0 miles were deducted and only $5 were charged. I have heard that this has happened before- but I need them to deduct the points now so I can get 10% back for a different ticket. Please help asap

Offline Dr Moose

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Re: booked aa award yet it says 0 miles were duducted- please help?
« Reply #1 on: May 06, 2014, 10:40:14 PM »
Was it ticketed yet?
Hey there! I am using DansDeals Forums.

Offline shmebeble

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Re: booked aa award yet it says 0 miles were duducted- please help?
« Reply #2 on: May 06, 2014, 10:41:17 PM »
Was it ticketed yet?
yes already received the email. Read on FT that this has happened in the past and sometimes they only deduct the points months later.....

Offline @Yehuda

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Re: booked aa award yet it says 0 miles were duducted- please help?
« Reply #3 on: May 06, 2014, 10:50:12 PM »
My IHG account says I still have 80K, and I've definitely booked a hotel already. Some programs probably just take time to remove the points. Don't cross your fingers.

Offline shmebeble

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Re: booked aa award yet it says 0 miles were duducted- please help?
« Reply #4 on: May 06, 2014, 10:51:04 PM »
My IHG account says I still have 80K, and I've definitely booked a hotel already. Some programs probably just take time to remove the points. Don't cross your fingers.
I want them to deduct them, for if they dont I will be short on the second half of the award.

Offline Ez

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Re: booked aa award yet it says 0 miles were duducted- please help?
« Reply #5 on: May 06, 2014, 10:53:41 PM »
My IHG account says I still have 80K, and I've definitely booked a hotel already. Some programs probably just take time to remove the points. Don't cross your fingers.
Hotels usually (IME) don't remove the points at time of booking, only when you actually stay at the hotel.

Offline henche

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Re: booked aa award yet it says 0 miles were duducted- please help?
« Reply #6 on: May 06, 2014, 10:54:01 PM »
I want them to deduct them, for if they dont I will be short on the second half of the award.

Is tehre some sort of 10% back promotion?

So buy hte other ticket with the miles, then eventually they'll deduct, but it will also give you the 10%, and it will all work out. No?

Offline shmebeble

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Re: booked aa award yet it says 0 miles were duducted- please help?
« Reply #7 on: May 06, 2014, 10:58:59 PM »
Is tehre some sort of 10% back promotion?

So buy hte other ticket with the miles, then eventually they'll deduct, but it will also give you the 10%, and it will all work out. No?
If you have one of the citi aa cards it give 10% back.
The weird part is the receipt claims it was 0. I don't want to lose this award.

Offline henche

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Re: booked aa award yet it says 0 miles were duducted- please help?
« Reply #8 on: May 06, 2014, 10:59:51 PM »
If you have one of the citi aa cards it give 10% back.
The weird part is the receipt claims it was 0. I don't want to lose this award.

So what are you scared of?

In 6 months they'll deduct the points and give you the 10 back. 

Offline shmebeble

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Re: booked aa award yet it says 0 miles were duducted- please help?
« Reply #9 on: May 06, 2014, 11:00:44 PM »
So what are you scared of?

In 6 months they'll deduct the points and give you the 10 back.
Unless they try to deduct it between the time I get the other ticket and before I get the points. 

Offline henche

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Re: booked aa award yet it says 0 miles were duducted- please help?
« Reply #10 on: May 06, 2014, 11:05:28 PM »
Unless they try to deduct it between the time I get the other ticket and before I get the points.

And then what will they do? Do they cancel your other ticket, or do they contact  you first? If they contact you first, you say that you have enough with the rebate

Offline sky121

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Re: booked aa award yet it says 0 miles were duducted- please help?
« Reply #11 on: May 06, 2014, 11:19:31 PM »
Hotels usually (IME) don't remove the points at time of booking, only when you actually stay at the hotel.

IME IHG, SPG and Marriott all remove points at time of reservation.
"Not all who wander are lost"

Offline MEIR613

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Re: booked aa award yet it says 0 miles were duducted- please help?
« Reply #12 on: May 06, 2014, 11:23:09 PM »
Unless they try to deduct it between the time I get the other ticket and before I get the points.
The refund comes with a day or two of booking the ticket.

I think you should be fine.

Offline shmebeble

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Re: booked aa award yet it says 0 miles were duducted- please help?
« Reply #13 on: May 06, 2014, 11:26:03 PM »
That is helpful.  Is it worth calling them at all?  I am giving up possibility of free but will have peace of mind?  Will sleep on it and decide tomorrow

Offline shmebeble

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Re: booked aa award yet it says 0 miles were duducted- please help?
« Reply #14 on: May 06, 2014, 11:30:33 PM »
The ticket receipt claims 0 miles as well.... weird