Author Topic: Dolce Palisades New Years Deal Cancelled with BS excuse!  (Read 685 times)

Offline rangersin4

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Dolce Palisades New Years Deal Cancelled with BS excuse!
« on: June 19, 2014, 11:16:18 AM »
This is about the following deal:

http://www.dansdeals.com/archives/39387


Here's what they just emailed me:


Dear Guest,

A recent audit of our future reservations uncovered an error in our online reservations system. Reservations were incorrectly accepted over a period time that the property will be closed for annual maintenance. We are investigating how this error occurred and apologize that you were affected.

 

We are pleased to honor your current discounted rate for a re-booked reservation any date prior to December 18, 2014 (subject to current availability).

Please contact us either by phone or by e-mail with your preferred dates and we will confirm your new reservation.

Phone: 845-732-6000

E-mail:  PALISADES.RESERVATIONS@DOLCE.COM

We apologize again for the inconvenience this may cause you and we look forward to serving you in the near future!

Kind regards,

Mamsa Hamm

Front Office Manager

Dolce Palisades Conference Center

Offline Marco Polo

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Re: Dolce Palisades New Years Deal Cancelled with BS excuse!
« Reply #1 on: June 19, 2014, 11:16:51 AM »
You can't find another day to book?
Quaerite et Invenietis.

Offline A3

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Re: Dolce Palisades New Years Deal Cancelled with BS excuse!
« Reply #2 on: June 19, 2014, 11:20:31 AM »
First, please post here http://forums.dansdeals.com/index.php?topic=37176.0

Second, it wasn't cancelled, just rescheduled. Let us know what happens when you call.

Offline ShlockDoc

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Re: Dolce Palisades New Years Deal Cancelled with BS excuse!
« Reply #3 on: June 19, 2014, 11:30:13 AM »
This was really nice of them to offer to reschedule for another day.  Don't hate on them...