17,077 Krisflyer miles for $9.95

[yoelygb]

This is what I sent them (after they requested a copy of my statement showing the charge), and low and behold this morning the miles was there..

I don't know what I meant by escalate but felt that was ok to write lol

I escalate my claim and after 2 days my claim was approved

[chucksterace]

Got an approval email from them over Chag.

Now the question is how long from when they were approved will they show up in my Krisflyer account

[sruly101]

Got an approval email from them over Chag.

Now the question is how long from when they were approved will they show up in my Krisflyer account

It took by me 2-3 days,

Can I sell the 17K or should I transfer from TY?
How much is a good number?
And what is the rate?

[rapsjr]

I escalate my claim and after 2 days my claim was approved

Same here. got approved

[bubble347]

I escalate my claim and after 2 days my claim was approved

How do you escalate a claim?

[yoelygb]

Idk I just emailed them that I'm not happy with their outcome and they escalate it

[Marco Polo]

Wanted to update that the points posted for both my wife and myself.

I was initially told (after sending them proof of purchase from my CC statement) that they were not going to honor the points because i cancelled after a month. I responded with;

I signed up for the service as something i would utilize and only do so because of the offer from KrisSpree. The points were supposed to be awarded within a month, which was to justify the service i had purchased. When the points did not show up after two months, i had cancelled the service so i could determine what had happened to the points i was supposed to have received on my account, as well as my wife's account.

I would appreciate it if you can please award the points that were to have been awarded from the initial signup.

If there is nothing you can personally do, please let me know who i may be able to reach out to at KrisSpree to escalate this issue.

Thank you again for all your time.

I received an email saying that they would give me the points.

...17,077 closes to SQ suites...

[milechazzer]

After much back and forth, I finally got the 17,077 pts for myself and my DW.  They really tried everything to avoid giving us the points, but i persisted and they gave in.

[Emkay]

After much back and forth, I finally got the 17,077 pts for myself and my DW.  They really tried everything to avoid giving us the points, but i persisted and they gave in.

How were you corresponding with them?

[Marco Polo]

How were you corresponding with them?

Email for me.

[Emkay]

Email for me.

Which one?

[Marco Polo]

Which one?

When i submitted my claim, they responded to me and i replied back.

[milechazzer]

When i submitted my claim, they responded to me and i replied back.

Same here. You have to start with the contact form on the Krisflyer mall page.
After I gave them all of the proof they asked for, they tried to take the position that I (wasn't eligble because I) "cancelled" my order since I didn't renew for a 2nd month.

[bubble347]

Same here. You have to start with the contact form on the Krisflyer mall page.
After I gave them all of the proof they asked for, they tried to take the position that I (wasn't eligble because I) "cancelled" my order since I didn't renew for a 2nd month.

How did you respond?

[Marco Polo]

How did you respond?

See my response i quoted up-thread.

[milechazzer]

I told them I didn't cancel, and I my purchase/payment was never refunded, and that "non-renewal" is not the same as "cancel"

[urifin]

Finally got mine credit as well!

[voldemort]

i just got mine credited as well,initially they denied the claim because i canceled,i told them canceling after a month is not a refund of service/goods.

[Something Fishy]

Well look what decided to finally post :

[Myccrabbi]

Well look what decided to finally post :

Lucky you!