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Below is a link to a list of modems that are compatible with Optimum. Depending on the speed you have you will need to get a modem that can accommodate that speed.
A modem has channels that represent the speed it can handle. It's displayed as download channels x upload channels, so a 16x8 modem means it has 16 download channels and 8 upload channels.

It's not recommended to get anything lower than 16X8 since speeds are only going up in the future.
Chart showing the channels needed to support the Optimum speed

  • Optimum 100, 8x4 or higher
  • Optimum 200, 16x8 or higher
  • Optimum 400, 24x8 or higher

There are many modems available on Craigslist's and eBay as well, there is no need to buy a new one as long as it's compatible.
https://pickmymodem.com/approved-modems-for-optimum-cablevision-internet-service/

Once you have the modem you can call Optimum tech support and ask them to provision a new modem and give them the MAC id located a the modem. They will also send you a prepaid FedEx label to return their modem and the price will be reflected on your next bill. You just saved $10 - $10.89 a month in fees.

Author Topic: Optimum internet  (Read 232646 times)

Offline yesitsme

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Re: Optimum internet
« Reply #1720 on: May 30, 2021, 02:41:59 PM »
Looks like a year has passed- newest bill arrived for $68.49. Time to give the retention department a ring.
EBB

I have 200MB for $33

Offline cgr

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Re: Optimum internet
« Reply #1721 on: May 30, 2021, 02:57:50 PM »
EBB

I have 200MB for $33
EBB has eligibility qualifications

Offline joe1234

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Re: Optimum internet
« Reply #1722 on: May 30, 2021, 07:59:04 PM »
Looks like a year has passed- newest bill arrived for $68.49. Time to give the retention department a ring.
i wonder how retention will work this year for those that get the $50 off....

Offline ae123

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Re: Optimum internet
« Reply #1723 on: May 31, 2021, 12:02:20 AM »
Looks like a year has passed- newest bill arrived for $68.49. Time to give the retention department a ring.
Good luck!

Offline cgr

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Re: Optimum internet
« Reply #1724 on: May 31, 2021, 01:15:06 PM »
Looks like a year has passed- newest bill arrived for $68.49. Time to give the retention department a ring.
Lowered to $43.50 and increased speed to 300MBPS :)

5/15/17-5/15/20 $49.99/100MBPS
     5/15/20- Bill got raised from $49.99 to $69.99. Called retention team
5/15/20-5/15/21 $48.49/200MBPS
     5/15/21- Bill got raised from $48.49 to $68.49. Called retention team
5/15/21-5/15/22 $43.50/300MBPS
« Last Edit: May 31, 2021, 01:23:02 PM by cgr »

Offline YitzyS

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Re: Optimum internet
« Reply #1725 on: May 31, 2021, 01:18:16 PM »
Lowered to $43.50 and increased speed to 300MBPS :)

5/15/17-5/15/20 $49.99/100MBPS
     5/15/20- Bill got raised from $49.99 to $69.99. Called retention team
5/15/20-5/15/21 $48.49/200MBPS
     5/15/21- Bill got raised from $48.49 to $68.49. Called retention team
5/15/20-5/15/21 $43.50/300MBPS
If Optimum would know how much you save their customers, they would pay you so switch to a different provider so that you shouldn't not be familiar with their inner workings...
Monkeys don't fly unless you put them on airplanes

Offline stooges44

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Re: Optimum internet
« Reply #1726 on: June 01, 2021, 09:23:03 AM »
Lowered to $43.50 and increased speed to 300MBPS :)

5/15/17-5/15/20 $49.99/100MBPS
     5/15/20- Bill got raised from $49.99 to $69.99. Called retention team
5/15/20-5/15/21 $48.49/200MBPS
     5/15/21- Bill got raised from $48.49 to $68.49. Called retention team
5/15/21-5/15/22 $43.50/300MBPS

Simply for saying your name is cgr? What are you not telling us, I get that they would keep the same price but why increase the speed?
If it's not free shipping it's not worth it.

Offline cgr

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Re: Optimum internet
« Reply #1727 on: June 01, 2021, 09:26:36 AM »
Simply for saying your name is cgr? What are you not telling us, I get that they would keep the same price but why increase the speed?
Looks like the retention team is trained that way. I'm not even complaining when I call- I simply state that my bill increased by X and is there anything they can do.

Online Jellybelly

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Re: Optimum internet
« Reply #1728 on: June 01, 2021, 02:58:21 PM »
Indeed!

However...

I had a rosh yeshiva once who told us that a bais medrash, by default, has no cellphone waves inside. As long as no bochur brings their phone to the bais medrash, Hashem keeps the waves out, so it remains an unblemished makom kadosh. However, if someone brings their phone in, Hashem does not want to do an open miracle and make there be no service, so he lets the waves go in.

With that reasoning...
@YitzyS
Reb Meir Simcha knew about cellphones??

Offline ae123

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Re: Optimum internet
« Reply #1729 on: June 01, 2021, 03:51:07 PM »
Simply for saying your name is cgr? What are you not telling us, I get that they would keep the same price but why increase the speed?
They can't just give a discount for no reason.
What they do is change your plan and offer a promotional rate for the new plan.

Online yelped

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Online Euclid

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Re: Optimum internet
« Reply #1731 on: June 29, 2021, 01:08:04 AM »
https://arstechnica.com/information-technology/2021/06/cable-isp-altice-slashes-upload-speeds-from-35mbps-to-as-low-as-5mbps

 >:( >:( >:(
As if the US wasn't behind enough.
And large parts of Lakewood dont have the option to switch to Verizon/FIOS, because the township committee just doesnt care to mandate the installation of phone lines into new construction.

Offline yesitsme

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Re: Optimum internet
« Reply #1732 on: June 29, 2021, 01:20:25 AM »
And large parts of Lakewood dont have the option to switch to Verizon/FIOS, because the township committee just doesnt care to mandate the installation of phone lines into new construction.
To save the developers some $$$

Online yelped

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Re: Optimum internet
« Reply #1733 on: June 29, 2021, 08:50:55 AM »
To save the developers some $$$
Verizon stopped charging for FiOS installations in developments about 2 years ago.

Offline stooges44

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Re: Optimum internet
« Reply #1734 on: July 12, 2021, 03:03:20 PM »
A friend is currently using optimum for internet and phone, if he gets his own modem will the phone still work?
If it's not free shipping it's not worth it.

Offline avromie7

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Re: Optimum internet
« Reply #1735 on: July 12, 2021, 05:55:30 PM »
A friend is currently using optimum for internet and phone, if he gets his own modem will the phone still work?
you need to get one that supports phone.
Verizon stopped charging for FiOS installations in developments about 2 years ago.
The developer may get a kickback from Optimum for giving them exclusive access.
I wonder what people who type "u" instead of "you" do with all their free time.