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Lifemiles Basics

Buying miles:

Lifemiles runs frequent promotions for buying miles, usually for 1.5 cents per mile. Given that Lifemiles has one of the most reasonable Star Alliance award charts, linked here, and doesn't charge fuel surcharges for any partners, buying miles can make a lot of sense.

The promos are usually run in one of two ways.

1. A straight up buy miles promo at 1.5cpm. In all previous buy miles promos, you needed to have an account before the promo starts in order to buy miles. Buying miles though the promo is limited to 75k per year. Be sure to use a credit card that does not charge foreign transaction fees.

2. A share miles promo. You can share miles from one account to another with a 100% bonus on each transaction. The cost is again 1.5cpm. Although in the past you needed to have a Lifemiles account in order to take advantage of the promo, the current promo (7/3-13) does not require a previously open account to participate. In order to maximize the promo on accounts not previously open, open 2 accounts, buy 1k miles at 3cpm, then share back and forth between both account at 1.5cpm. You can share back and forth between 2 accounts an unlimited amount of times provided you stay under the 75k cap. Doing this will most likely trigger a fraud alert with your CC, so it may be a good idea to call them beforehand and give them a heads up.

Lifemiles will also allow you to buy up to 60% of the miles required for booking a flight. The cost starts at 3cpm but is nonlinear. There are sweet spots that allows you to buy a large quantity of miles for 1.5cpm, usually in the 25-35k range. The 1.5cpm sweetspot varies depending on the amount required for the award. Full CPM spreadsheet linked here. (HT: Some dude on FT.)

Lifemiles is known to devalue without warning so hoarding miles is not advised. Buying miles at booking allows to hedge against sudden devaluations.

There is also a Lifemiles credit card  that occasionally offers a 40k bonus. Linked here.

Redeeming Lifemiles:
You can only redeem flights which are shown online. The Lifemiles call center has a horrible reputation and is usually useless. Emailing them usually yields better results if you can wait a day or two.

Lifemiles does not allow mixed cabin redemptions. If you want to book a first class flight with connections, you will need to book all legs in first class or book separate tickets.

Lifemiles is known to have better access to Miles & More and Singapore premium cabins than the rest of Star Alliance.

Lifemiles does not charge any fuel surcharges.

Lifemiles does not allow stopovers or open jaws on awards.

The max layover time that the booking engine will usually show is 8 hours, although people have had success forcing much longer layover times.

Lifemiles does not issue any lap infant award tickets.

Lifemiles cannot book any Austrian flights operated by Tyrolean Airways.

You can access partner confirmation numbers and eticket numbers with your Lifemiles PNR at checkmytrip.com

Lifemiles will occasionally show boomerang routings, which are routings that go from A-B, via C.  ;)

There are many mispriced cities and quirks in the Lifemiles booking engine, allowing for really cheap international awards.  ;)

Canceling a Lifemiles award: (HT, FT)

Lifemiles charges $150 to change an award and $50 to cancel.

Canceling:

1. This will take 20-30 minutes and costs $50
2. You have to pay the $50 up front and will need to have your credit card handy
3. You will need a PIN number for the call center. You set up the PIN online by changing your "information and preferences". Note that this has 3 pages but you only need to change the "Manage the Basics" page and hit "Save". The progress-bar at the top never seems to reach 100% but it doesn't matter. There are two places to press "Save and continue" when you give the PIN. The top button doesn't work. You have to click on the one on the bottom of the screen
4. Call the USA reservations number preferably during business hours +1 800 284 2622
5. Key 2 for English (or 1 for Spanish), 3 for Lifemiles/Corporate, then 1 for Lifemiles
6. If you have got a noisy phone line, hang up and go back to step 4. It is possible to get a good line even from overseas.
7. With luck, someone coherent will answer. If not, don't waste your time, HUCA
8. Give them the PNR to be cancelled
9. You will be asked "do you have a PIN". say yes. You will be put on hold
10. You will be connected to an automated system to key in your PIN. Don't press # afterwards.
11. You will be asked to pay the $50 via an automated system. You'll be asked for your CC number, then you must repeat it. Don't press # afterwards. Then the expiry month, then year, then the id number. Be ready to rattle through the keys as any hesitation causes the system to think you've finished. So, typically you will need 2-3 attempts. [The operator listens in on the automated process and helps you along if you donít key in the right numbers]
13. You will be put on hold for 5-10 minutes while the card is checked. It may fail the first time, for no reason. Go back to step 12.
14. Once the CC is confirmed the operator will ask you for the full billing address, then your name as it appears on the card, then the name of the bank which issued the card.
15. You will be put on hold for 5-10 minutes
16. The operator will confirm the cancellation, or rather confirm it will be put in the queue for manual cancellation.
17. After 24 hours or so, you should receive an E Mail receipt for the $50 (could be in Spanish)
18. Miles will be refunded within 2-3 days, as if you had paid using the maximum miles with no cash to refund all the cash and the miles to what you had before making the booking. The miles sometimes reappear immediately. [Most often, the miles are available within 24 hours.]
19. The taxes - fairly modest - will be refunded in full since you already paid the cancellation fee up front. The refund should hit the CC within a week or so. No refund for the $25 booking fee.
20. The refund will be refunded to the original card.



« Last edited by username on March 11, 2019, 02:37:39 PM »

Author Topic: Lifemiles Master Thread  (Read 17784 times)

Offline grodnoking

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Re: Lifemiles Master Thread
« Reply #195 on: July 03, 2019, 11:17:53 PM »


Would like to hear more DP's if anyone has... Ive been doing lots of research, playing with their website & I see that many many first class or even business class seats from LH are totally blocked from LM both online & over the phone. Even though its showing via UA, AC etc.

Some show, but lots not. Anyone see that?

I spent 1.5 months checking daily and saw the same thing. My friend called them many times. Couldn't figure out anyway around it.
I'm not who you think I am.

Offline davidrotts63

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Re: Lifemiles Master Thread
« Reply #196 on: July 04, 2019, 05:16:31 AM »
Would like to hear more DP's if anyone has... Ive been doing lots of research, playing with their website & I see that many many first class or even business class seats from LH are totally blocked from LM both online & over the phone. Even though its showing via UA, AC etc.

Some show, but lots not. Anyone see that?
Last seat(s) they don't see.
They only see the shortest layovers.
Other than that NROR, some they see, and some not.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline Jerseysteve

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Re: Lifemiles Master Thread
« Reply #197 on: July 11, 2019, 04:21:07 PM »
Does anyone know how or if  United redemption will be effected once United switches to dynamic rewards?

Offline KSMH

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Re: Lifemiles Master Thread
« Reply #198 on: July 11, 2019, 05:57:54 PM »
Does anyone know how or if  United redemption will be effected once United switches to dynamic rewards?
Dont think any1 knows and those who do won't tell so....
Always praying for delayed baggage.

Offline israshot

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Re: Lifemiles Master Thread
« Reply #199 on: July 12, 2019, 12:31:30 AM »
They issued me the ticket over the phone 24h+ ago with a ticket number, and taxes + fees debited. How long should it take for the miles to be debited from the account?
Google is my friend

Offline ExGingi

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Re: Lifemiles Master Thread
« Reply #200 on: July 12, 2019, 01:01:40 AM »
They issued me the ticket over the phone 24h+ ago with a ticket number, and taxes + fees debited. How long should it take for the miles to be debited from the account?
You can never know. I managed (unintentionally) to do a second award redemption before they debited the miles of the previous one. They then sent me an email asking me to make up for the negative mileage balance in my account in order to unlock it.
I've been waiting over 5 years with bated breath for someone to say that!
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Offline theyankel

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Re: Lifemiles Master Thread
« Reply #201 on: July 25, 2019, 09:31:11 AM »
AVIANCA 25% OFF WITH VISA

Use promo code:
 
VISA2019

Enjoy this offer on international flights only paying with VISA debit or credit card!

Offline Dan

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Re: Lifemiles Master Thread
« Reply #202 on: July 25, 2019, 10:17:43 AM »
Is there a current award chart?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline ExGingi

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Re: Lifemiles Master Thread
« Reply #203 on: July 25, 2019, 12:54:45 PM »
AVIANCA 25% OFF WITH VISA

Use promo code:
 
VISA2019

Enjoy this offer on international flights only paying with VISA debit or credit card!

This is for paid airfare on Avianca, not really anything specific to do with Lifemiles.

https://www.avianca.com/us/en/search-and-book/deals-and-offers/
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Offline Chapshnell

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Re: Lifemiles Master Thread
« Reply #204 on: July 26, 2019, 12:20:52 AM »
JFK-GVA for 16,500 a way in eco is an amazing redemption! never saw this before although I see now its been around for a while

Offline KSMH

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Re: Lifemiles Master Thread
« Reply #205 on: July 26, 2019, 01:06:17 AM »
Many cities have some crazy prices.

If any1 has any from nyc in J+, would like to know! Thanx in advance.
Always praying for delayed baggage.

Offline Chapshnell

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Re: Lifemiles Master Thread
« Reply #206 on: July 26, 2019, 09:24:22 AM »
Many cities have some crazy prices.

If any1 has any from nyc in J+, would like to know! Thanx in advance.

like?

Offline knowitall

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Re: Lifemiles Master Thread
« Reply #207 on: August 05, 2019, 06:17:22 PM »
i found saver on UA and Aeroplan and Miles and More. not showing on LM. anyone having same issue?
Did anyone figure out any rhyme or reason for this? currently seeing this a lot on domestic UA.

Offline avrumy

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Re: Lifemiles Master Thread
« Reply #208 on: August 05, 2019, 06:52:22 PM »
Did anyone figure out any rhyme or reason for this? currently seeing this a lot on domestic UA.
you selecting star alliance?

Offline knowitall

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Re: Lifemiles Master Thread
« Reply #209 on: August 05, 2019, 09:26:26 PM »
you selecting star alliance?
I tried only selecting UA, I tried smart search, I tried Star alliance.......