(should this have gone in the 'Up in the Air' forum?)
https://travel.state.gov/content/travel/en/passports/have-passport/renew-online.htmlI attempted to renew a passport just 3 hours too late
February 7, 2023 Update: Online Renewal Service Is Temporarily Closed
On February 7 at 1 p.m. Eastern Time, we temporarily closed our online renewal service to new customers. We plan to reopen the portal to new customers in March.
Since last August, over 500,000 customers have successfully submitted an application online. Thank you for volunteering and testing our service during this limited release. We are reviewing survey feedback to continually improve the experience of renewing online.
If you created your MyTravelGov account before 1 p.m. on February 7, follow the steps on this page to renew online. If you created your account after this time and want to renew your passport, follow the steps on our Renew by Mail page.
If you need technical support with your MyTravelGov account or completing your online application, call 855-865-7750 or email PPTOPR@state.gov on Mondays through Fridays 8:00 a.m. to 8:00 p.m. Eastern Time (excluding federal holidays).