in a few days, or when they change their music on hold
Wow, impressed that you had 6+ hours to wait on hold.
Don't blame you for hating their music.
I really hope you enjoy this flight and it will make up for all the time spent booking this award.
I'm assuming 750K UR is in J or Y?
And like lubaby mentioned. When you find a few minutes find a rep who would be willing to give you a few k worth of points after explaining what you went through.
If only they would issue all 750k back!