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« Last edited by davidmal on May 11, 2017, 04:25:28 PM »

Author Topic: Amex Platinum Master Thread  (Read 958385 times)

Offline gubevo18

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Re: Amex Platinum Master Thread
« Reply #6375 on: September 01, 2016, 05:25:23 PM »
One possibility that I'm entertaining as to why they clawed back my points now is that I returned something at amazon that, along with the GE and airline credit, put the spend without credit at $2977 in the first three months - which triggered the 100k points taken back. Because the first rep I spoke to seemed to tell me that it was the return that triggered the point clawback. I've seen that it has happened to other people.

 And then, once they opened an inquiry on my account and saw that I signed up through that link, they clawed it back for good and now according to the reps "there is nothing we can do for you". In fact many of them have had a hard time explaining exactly why my points were clawed back.

Does that make any sense?

Offline TimT

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Re: Amex Platinum Master Thread
« Reply #6376 on: September 01, 2016, 05:30:08 PM »
One possibility that I'm entertaining as to why they clawed back my points now is that I returned something at amazon that, along with the GE and airline credit, put the spend without credit at $2977 in the first three months - which triggered the 100k points taken back. Because the first rep I spoke to seemed to tell me that it was the return that triggered the point clawback. I've seen that it has happened to other people.
I think I hear some sighs of relief

Offline LoLo

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Re: Amex Platinum Master Thread
« Reply #6377 on: September 01, 2016, 05:33:27 PM »
I think I hear some sighs of relief
+1, instinctive reaction was 'ahhh'.

Offline rileywiles23

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Re: Amex Platinum Master Thread
« Reply #6378 on: September 01, 2016, 05:36:01 PM »


One possibility that I'm entertaining as to why they clawed back my points now is that I returned something at amazon that, along with the GE and airline credit, put the spend without credit at $2977 in the first three months - which triggered the 100k points taken back. Because the first rep I spoke to seemed to tell me that it was the return that triggered the point clawback. I've seen that it has happened to other people.

Does that make any sense?
I think you found your answer.
Now please don't file any CFBP complaints.
Life is as good as you make it...

Offline mochjas

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Re: Amex Platinum Master Thread
« Reply #6379 on: September 01, 2016, 05:39:13 PM »
One possibility that I'm entertaining as to why they clawed back my points now is that I returned something at amazon that, along with the GE and airline credit, put the spend without credit at $2977 in the first three months - which triggered the 100k points taken back. Because the first rep I spoke to seemed to tell me that it was the return that triggered the point clawback. I've seen that it has happened to other people.

 And then, once they opened an inquiry on my account and saw that I signed up through that link, they clawed it back for good and now according to the reps "there is nothing we can do for you". In fact many of them have had a hard time explaining exactly why my points were clawed back.

Does that make any sense?
its possible but my cousin did the full spend plus a little extra and the got the airline credit as well and got clawed so it's not necessarily that only people who didn't do the full spend who were clawed.

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Re: Amex Platinum Master Thread
« Reply #6380 on: September 01, 2016, 05:39:26 PM »
+1, instinctive reaction was 'ahhh'.
+1 this is a story with a  happy ending for other people

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Re: Amex Platinum Master Thread
« Reply #6381 on: September 01, 2016, 05:42:41 PM »
No it isn't.
If more people come to realize that they didn't meet the spend req, that gives other people comfort

Offline gubevo18

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Re: Amex Platinum Master Thread
« Reply #6382 on: September 01, 2016, 06:38:10 PM »
I think you found your answer.
Now please don't file any CFBP complaints.
why not? I'm entitled to the points.  The he credit and airline credit are counted as spend.

The first rep I spoke to even confirmed that with me.

Offline gubevo18

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Re: Amex Platinum Master Thread
« Reply #6383 on: September 01, 2016, 06:42:02 PM »
+1 this is a story with a  happy ending for other people
yup. Should have just done "Amazon gift card" as opposed to original payment method.

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Re: Amex Platinum Master Thread
« Reply #6384 on: September 01, 2016, 08:45:28 PM »
Is there any t&c where it mentiones credits would negate the spend?

Offline keemster26

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Re: Amex Platinum Master Thread
« Reply #6385 on: September 01, 2016, 09:44:57 PM »
BTW I got my retention bonus taken away b/c I canceled 2 weeks after the points posted. Anyone else have this?

Offline TimT

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Re: Amex Platinum Master Thread
« Reply #6386 on: September 01, 2016, 09:48:30 PM »
BTW I got my retention bonus taken away b/c I canceled 2 weeks after the points posted. Anyone else have this?
You closed or downgraded ? What kind of retention ?

Offline keemster26

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Re: Amex Platinum Master Thread
« Reply #6387 on: September 01, 2016, 09:54:15 PM »
You closed or downgraded ? What kind of retention ?
Closed. Ameriprise platinum. Closed. Offer was 5000 points for staying +15k for spending 3k. When I was given the offer they said if I don't keep it they will take the points back!

Offline CS91

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Re: Amex Platinum Master Thread
« Reply #6388 on: September 01, 2016, 09:56:08 PM »
For a company that's apparently trying to cut costs, they're without a doubt blowing a ton of money on looking into accounts for clawbacks.

Offline yakrot

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Re: Amex Platinum Master Thread
« Reply #6389 on: September 01, 2016, 09:56:54 PM »
Closed. Ameriprise platinum. Closed. Offer was 5000 points for staying +15k for spending 3k
This was a sign up offer or retention offer?