My grandmother had around $10,000 ($7500 in Shekel and $1500 in USD) stolen from her luggage on a Lufthansa flight from Frankfurt to TLV. She had the money in her carry-on and then there was an announcement due to limited space in the overhead bins- if anyone wants to check in their carry-on they could, which my grandmother did, forgetting she had the cash inside.
I know it isn't smart to travel with $10,000 (or to keep it in a carry-on or to check it in), but she did, and now it is stolen.
My grandmother told Lufthansa about the theft and they said they cant do anything about it.
Does anyone have any ideas how to proceed?
TIA