[This post is paid for in full by the people who rip you off to buy your kid in Israel a muffin and ice coffee]
It has been old news that (some) Israeli companies feel that HR departments are useless as is Customer Service. (I mean of all nerve, all the guy did was to give us money and already he is driving us crazy and wants something in return?!)
But although over the past few years there has been an increase in quality of Customer Service I feel that recently the Israeli's became completely Digital and there is no-one to talk to...