Booked award flights from JFK to LAX, all the seats are open, but they would only allow me to book the middle seats. I am traveling with a 2 yr old and 4 yr old so that obviously wont work. When I called they told me they cant change it, and that the system will figure this out 72 hours before the flight and will get us 3 seats together.
This makes me super nervous, any ideas?