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$75 fee:

-21+ days prior to departure is based on the departing city time zone, not the booking city time zone.

EDIT: I managed to call in and have them waive the fee when it was within 21 days in departing city time zone but not by booking city time zone

UPDATE: AA has removed all close-in fees

Author Topic: AA Award Flights  (Read 418084 times)

Offline Joeymc

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Re: AA Award Flights
« Reply #3440 on: August 29, 2022, 06:05:26 PM »
When I called last week they said that for online cancellations you need to call for refund so I guess it's YMMV.
They told me this.
You'll need to call, seems to be some glitch
At first they told me that I have to go to the airport for the refund as the taxes where paid in a different currency.

After an hour on hold they told me they were able to refund me the miles and the taxes.

The miles have now come back into my account, they said 5-10 days for the refund on my credit card.
120 characters? Hmm, I wonder what I could write with 64 characters. Boy, it's gonna be hard to use up 15 characters. W-

Offline BCL

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Re: AA Award Flights
« Reply #3441 on: August 29, 2022, 06:54:22 PM »
When a choose one way LAX-TLV, it prices at 85k and only gives options through JFK or MIA.
But when I choose Multi City LAX-LHR, LHR-TLV, it prices at 45k.
And then when i choose flights, it gives me an error message.
Any help?

Offline MeirS

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Re: AA Award Flights
« Reply #3442 on: August 30, 2022, 03:41:33 AM »
They told me this.At first they told me that I have to go to the airport for the refund as the taxes where paid in a different currency.

After an hour on hold they told me they were able to refund me the miles and the taxes.

The miles have now come back into my account, they said 5-10 days for the refund on my credit card.
Exactly the same story. Spent 57m53s on the phone to refund 2 PNRs with 7 tickets connected.
Because they were already removed from the PNRs they had to create new ones with the ticket numbers. I think she then had to contact her help desk to process the refund in a foreign currency.