Do you mind sharing... What was the reason why front desk wouldn't let you check in?
I had bought few IHG award, used them in IHG ,NYC, DC, SIN, Tokyo
this is the first time I used them in singapore
night of 13th from
@peace123 which promise me exchange for the night of hilton.
night of 14th from @jack123 which promise me a refund yesterday but didn't keep the promise, say that want a debate or something.
story:
so I check in at the hotel, they said they couldn't find my name. I told them that name has been added, get kicked out.
Being shameless pretend to call to be card owner, were told by the hotel that the card owner have to "showed up only" to check in.
so I was out in hong kong, raining with wife and 2 kids, have to find a coffee place that have wifi, with 2 suitcase + 2 stroller try to book a new hotel.
ending up paying for new hotel and 2 taxi to go there.
It was a really ugly day and now I still don't get a refund. do I want to have this problem? ofcouse no?
how should seller response to this? when I paid for the night I paid immediately, when I ask for a refund? do you know that today is 24th?
so before you book I would suggest you check with the hotel 1st, or go with marriott & hilton, I bought like 8 of those, never have a prob with me.