Does anyone have any experience with Amex in regard to this? I signed up for the Amex premier card when the promo was for 15k and they were crediting everyone with 30k however I did not receive any reward points. Now, Amex is telling me that the promo when I signed up was only for 10k. As of today they have not given me any promo points and I have already spent thousands on the card. Any suggestions?
