Author Topic: Hyatt question  (Read 147494 times)

Offline bb1836

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Re: Hyatt question
« Reply #440 on: January 07, 2016, 08:30:35 PM »
I think they need to be used before the exp date, however if you book now then they will sometimes extend 30 days past the expiration date
i tried. i called them and the rep had problems with the booking. she then realized that i was trying to book for past the expiry date!
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Offline CS1

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Re: Hyatt question
« Reply #441 on: January 07, 2016, 08:36:41 PM »
i tried. i called them and the rep had problems with the booking. she then realized that i was trying to book for past the expiry date!

they've let us first extend the expiry date and then make the booking -- however the limit is usually 30 days beyond your exp date.
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Offline bb1836

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Re: Hyatt question
« Reply #442 on: January 07, 2016, 08:40:11 PM »
they've let us first extend the expiry date and then make the booking -- however the limit is usually 30 days beyond your exp date.
no luck. HUCA'd a number of times over the past two weeks
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Offline bb1836

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Re: Hyatt question
« Reply #443 on: January 08, 2016, 01:15:46 PM »
whats considered better a hyatt ziva or zilara?
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Offline Jimgotkp

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Re: Hyatt question
« Reply #444 on: January 08, 2016, 03:05:16 PM »
whats considered better a hyatt ziva or zilara?
Main difference is that Zilara is adults only. Should focus more on the destination you're interested in going to.

Offline Menachem613

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Re: Hyatt question
« Reply #445 on: January 11, 2016, 08:35:47 AM »
I didn't show up for a free night award at Park Hyatt NY and got charged $675. Has anyone has success in getting this reversed?

Offline sky121

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Re: Hyatt question
« Reply #446 on: January 11, 2016, 08:40:03 AM »
I didn't show up for a free night award at Park Hyatt NY and got charged $675. Has anyone has success in getting this reversed?
Not at that Hyatt location but yes. Try calling the hotel.
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Offline CS91

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Re: Hyatt question
« Reply #447 on: January 11, 2016, 01:05:33 PM »
Called to make a booking using points and anniversary night but they said no more award availability. I still see base rooms available at full price. Any chance of getting them to open a room for me? I'm diamond.

Offline @Yehuda

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Re: Hyatt question
« Reply #448 on: January 11, 2016, 01:18:28 PM »
Called to make a booking using points and anniversary night but they said no more award availability. I still see base rooms available at full price. Any chance of getting them to open a room for me? I'm diamond.
Yes. Not easy, but doable if the base room is really available.

Offline CS91

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Re: Hyatt question
« Reply #449 on: January 11, 2016, 01:56:17 PM »
Yes. Not easy, but doable if the base room is really available.
Do I call Gold Passport or hotel directly? What's my best bet?

Offline bb1836

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Re: Hyatt question
« Reply #450 on: January 11, 2016, 01:57:50 PM »
not asking whether its possible or not: I've had many conflicting reports from both chase and hyatt, as to who would be the one to be able to extend sign up nights. bottom line, who would be the one to call? chase or hyatt?
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Offline SPLP

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Re: Hyatt question
« Reply #451 on: January 11, 2016, 02:14:35 PM »
not asking whether its possible or not: I've had many conflicting reports from both chase and hyatt, as to who would be the one to be able to extend sign up nights. bottom line, who would be the one to call? chase or hyatt?

HYATT did for me - even converted to points after i had to cncl reservation on extnd certif-- think hyatt rep may have  had to  check with Chase

Offline CS91

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Re: Hyatt question
« Reply #452 on: January 11, 2016, 02:34:58 PM »
Do I call Gold Passport or hotel directly? What's my best bet?
Yes. Not easy, but doable if the base room is really available.
Called Gold Passport and they opened it up for me. Wasn't too difficult; rep just asked her supervisor to make it available for point booking.

Offline Yordai Dooma

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Re: Hyatt question
« Reply #453 on: January 11, 2016, 02:41:59 PM »
Called Gold Passport and they opened it up for me. Wasn't too difficult; rep just asked her supervisor to make it available for point booking.
Interesting. Had a similar scenario and they wouldnt open it.
They claimed that the rooms available were not standard rooms even though the hotel website said they were.
Tried a few times and gave up

Offline CS91

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Re: Hyatt question
« Reply #454 on: January 11, 2016, 02:59:26 PM »
Interesting. Had a similar scenario and they wouldnt open it.
They claimed that the rooms available were not standard rooms even though the hotel website said they were.
Tried a few times and gave up
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Offline Yordai Dooma

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Re: Hyatt question
« Reply #455 on: January 11, 2016, 03:03:23 PM »
Are you diamond?
yep.
tried a few times.
the hotel was the Pier 66 in FLL
The website shows that a marina king and marina double are considered standard: http://pier66.hyatt.com/en/hotel/rooms/standard.html
Both the hotel and Diamond line said that the hotel considers only the limited view marina king/doubles to be standard with regard to points reservations ::)

Offline @Yehuda

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Re: Hyatt question
« Reply #456 on: January 11, 2016, 03:05:39 PM »
Called Gold Passport and they opened it up for me. Wasn't too difficult; rep just asked her supervisor to make it available for point booking.
Glad to hear.

Interesting. Had a similar scenario and they wouldnt open it.
They claimed that the rooms available were not standard rooms even though the hotel website said they were.
Tried a few times and gave up
Sorry to hear.

Offline bentheman

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Re: Hyatt question
« Reply #457 on: January 11, 2016, 03:20:16 PM »
Has anyone had a problem when checking in using someone else's Signup night. Recently had that they told me that i person who its for doesn't check in they will be charged. any experience or is this just a scare tactic?

Offline D93

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Re: Hyatt question
« Reply #458 on: January 11, 2016, 05:15:14 PM »
Any way to book more than 2 rooms online?

Offline rileywiles23

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Re: Hyatt question
« Reply #459 on: January 11, 2016, 10:15:28 PM »

Any way to book more than 2 rooms online?
I've booked more then 2 rooms online many times.
Could be the issue your having is, one of the nights are not available, so the website isn't letting you book it.
Try searching everyday separately to see if all nights are open.
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