Author Topic: Hyatt question (Read 174358 times)

mochjas · « **Reply #960 on:** September 16, 2019, 02:49:23 PM »

Quote from: JuryDuty on September 16, 2019, 02:30:28 PM

I'm an Explorist. I stayed in a Hyatt regency on points and was told that since it was on points, parking is free. Before staying in the Bellevue in Philadelphia, I called to confirm that I would get free parking with an award night, and each rep i spoke to said yes. ( I had called multiple times about a different issue.)
When I got to the hotel, they said this perk is only for Globalists and charged me the 35 dollars parking fee. A manager confirmed that parking is not included for Explorists. When checking out, I mentioned to the clerk that I was charged for parking even though it was award night, and she said she would fix it for me and she took it off.

Anyone know the official rules? The website seems to confirm that parking should not be free. Any other experiences?

official rules are only globalists get free parking

JuryDuty · « **Reply #961 on:** September 16, 2019, 02:52:31 PM »

Quote from: mochjas on September 16, 2019, 02:49:23 PM

official rules are only globalists get free parking

Anyone have personal experiences otherwise?

mochjas · « **Reply #962 on:** September 16, 2019, 03:43:17 PM »

Quote from: JuryDuty on September 16, 2019, 02:52:31 PM

Anyone have personal experiences otherwise?

Didn't you ask for the official rules? Who cares about personal experience. A lot of reps are still clueless about the differences between the statuses. You seem to have gotten one and got lucky. Its not that hard to go on Hyatt.com and see the official rules

JuryDuty · « **Reply #963 on:** September 16, 2019, 03:58:53 PM »

Its just that I have had quite a few reps tell me that Explorists can get free parking. I was just wondering how widespread this is, and how many reps are clueless.

mochjas · « **Reply #964 on:** September 16, 2019, 04:03:15 PM »

Quote from: JuryDuty on September 16, 2019, 03:58:53 PM

Its just that I have had quite a few reps tell me that Explorists can get free parking. I was just wondering how widespread this is, and how many reps are clueless.

they are clueless. Again just go to Hyatt.com and check

MDU · « **Reply #965 on:** November 07, 2019, 02:19:10 AM »

If I book a room with C&P and later get more points, can I switch from C&P to full points? Or does it go back into the inventory and would need to show an available standard room to do so, which I understand is the case if I book with cash and want to change to points...

mochjas · « **Reply #966 on:** November 07, 2019, 07:06:56 AM »

Quote from: MDU on November 07, 2019, 02:19:10 AM

If I book a room with C&P and later get more points, can I switch from C&P to full points? Or does it go back into the inventory and would need to show an available standard room to do so, which I understand is the case if I book with cash and want to change to points...

it would need to be available

JuryDuty · « **Reply #967 on:** November 07, 2019, 07:42:22 AM »

Quote from: mochjas on November 07, 2019, 07:06:56 AM

it would need to be available

This is true, although I have had success messaging Hyatt Concierge on Twitter. Doesn't hurt to try.

jas1285 · « **Reply #968 on:** November 29, 2019, 10:15:02 AM »

Decided last minute we want to go to Hyatt this shabbos, would anyone be kind enough to offer their guest of honor benefits? It's 16k total, will be happy to send back 17k as a thank you. Can also send screenshot of account to show I have enough points to pay back immediately. I understand people hesitation but thought I would ask, thanks in advance to anyone who says yes. Shabbat Shalom!

jose34 · « **Reply #969 on:** December 05, 2019, 08:16:45 AM »

Anyone stay in the Hyatt Regency Jersey city, I had some questions regarding it?

farmbochur · « **Reply #970 on:** December 09, 2019, 01:51:23 PM »

What's the expiration policy for milestone award certificates?

I hit 60 nights on Dec 4th and my cat 1-7 cert shows expiration date of 6/2/20. I was expecting 2/28/21 (just like the upgrade certs).

mochjas · « **Reply #971 on:** December 09, 2019, 02:08:37 PM »

Quote from: farmbochur on December 09, 2019, 01:51:23 PM

What's the expiration policy for milestone award certificates?

I hit 60 nights on Dec 4th and my cat 1-7 cert shows expiration date of 6/2/20. I was expecting 2/28/21 (just like the upgrade certs).

6 months

CountValentine · « **Reply #972 on:** December 09, 2019, 06:35:17 PM »

So Globalist get free parking when charge to the room but do they? PH NYC covered the $75/night charged but also charged me $75 for in/out one day.

mochjas · « **Reply #973 on:** December 09, 2019, 06:47:06 PM »

Quote from: CountValentine on December 09, 2019, 06:35:17 PM

So Globalist get free parking when charge to the room but do they? PH NYC covered the $75/night charged but also charged me $75 for in/out one day.

They do not allow in and out
Andaz 5th said they allow in and out

CountValentine · « **Reply #974 on:** December 15, 2019, 06:40:34 AM »

Is status benefits determined when you check-in or at time of booking? If I am globalist at time of booking but not when I check-in what do I receive?
Is it the same for a GOH booking?

mochjas · « **Reply #975 on:** December 15, 2019, 08:28:29 AM »

Quote from: CountValentine on December 15, 2019, 06:40:34 AM

Is status benefits determined when you check-in or at time of booking? If I am globalist at time of booking but not when I check-in what do I receive?
Is it the same for a GOH booking?

Status goes by when you check in. However if you have a GOH and the guy who gifted it to you lost status it will probably still be honored as the guest of honor code won’t be removed

chevron · « **Reply #976 on:** December 15, 2019, 11:25:23 AM »

Hey j have 29 nights this year. My chase Hyatt spend posts Dec 11 .

So will I need to stay a night before Dec 31 to get to 30 nights? Because otherwise my spend won't post till Jan 11

chevron · « **Reply #977 on:** December 17, 2019, 11:12:05 AM »

Quote from: chevron on December 15, 2019, 11:25:23 AM

Hey j have 29 nights this year. My chase Hyatt spend posts Dec 11 .

So will I need to stay a night before Dec 31 to get to 30 nights? Because otherwise my spend won't post till Jan 11

Anyone?

farmbochur · « **Reply #978 on:** December 17, 2019, 11:13:34 AM »

Quote from: chevron on December 15, 2019, 11:25:23 AM

Hey j have 29 nights this year. My chase Hyatt spend posts Dec 11 .

So will I need to stay a night before Dec 31 to get to 30 nights? Because otherwise my spend won't post till Jan 11

Yes

Dan · « **Reply #979 on:** December 17, 2019, 11:14:15 AM »

Change your statement close date?