Author Topic: Hyatt question  (Read 86571 times)

Offline refill

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Re: Hyatt question
« Reply #870 on: March 02, 2018, 05:21:57 PM »
Hyatt cracking down on second guest option?
http://frequentmiler.boardingarea.com/2018/03/02/hyatt-cracks-down-on-second-guest-approach-to-sharing-status/

This is obviously annoying, but I'm interested to see how it plays out considering...

1) It seems hard for them to prove the main guest never showed up (are they going to review security footage for each complaint?)
2) Ultimately removing the ability for a second guest to check in would be terrible customer service. I would imagine the vast majority of second guest check-ins are from people actually staying together.

Offline mochjas

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Re: Hyatt question
« Reply #871 on: March 02, 2018, 05:26:52 PM »
This is obviously annoying, but I'm interested to see how it plays out considering...

1) It seems hard for them to prove the main guest never showed up (are they going to review security footage for each complaint?)
2) Ultimately removing the ability for a second guest to check in would be terrible customer service. I would imagine the vast majority of second guest check-ins are from people actually staying together.
they can allow second guest to check in but not extend benefits until AH shows up.

Offline shaulyaakov

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Re: Hyatt question
« Reply #872 on: March 03, 2018, 10:56:09 PM »
This is obviously annoying, but I'm interested to see how it plays out considering...

1) It seems hard for them to prove the main guest never showed up (are they going to review security footage for each complaint?)
2) Ultimately removing the ability for a second guest to check in would be terrible customer service. I would imagine the vast majority of second guest check-ins are from people actually staying together.
They could sense a pattern if someone has many different 2nd guests check in and they rarely do personally.

Offline cks33

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Re: Hyatt question
« Reply #873 on: March 20, 2018, 10:26:55 PM »
I booked a room at the Hyatt Regency Etoile in Paris using category 1-4 cert.

I have a club upgrade cert but they won't allow me to use it since I used an anniversary night cert to book.

Any suggestions? Thanks!

Offline mochjas

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Re: Hyatt question
« Reply #874 on: March 20, 2018, 10:31:05 PM »
I booked a room at the Hyatt Regency Etoile in Paris using category 1-4 cert.

I have a club upgrade cert but they won't allow me to use it since I used an anniversary night cert to book.

Any suggestions? Thanks!
that is the policy

Offline letav_aved

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Re: Hyatt question
« Reply #875 on: March 27, 2018, 10:54:46 PM »
Yes it is.

Offline mochjas

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Re: Hyatt question
« Reply #876 on: March 27, 2018, 11:01:55 PM »
Yes it is.
i wasn't asking a question

Offline zagguru

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Offline zagguru

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Re: Hyatt question
« Reply #878 on: May 01, 2018, 10:04:43 PM »
https://thepointsguy.com/news/amy-weinberg-talks-world-of-hyatt/

Top 5 Properties With the Most Redeemed Award Nights During Summer Months
Hyatt Regency Boston
Grand Hyatt Kauai
Hyatt Regency Huntington Beach
Grand Hyatt San Francisco
Hyatt Regency Lake Tahoe

Surprised #2 isnt #1

Offline 12HRS

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Re: Hyatt question
« Reply #879 on: May 01, 2018, 10:25:20 PM »
Numbers are dumb. Andaz maui would prob be #1 if they didnt play games with availability

Offline robbie

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Re: Hyatt question
« Reply #880 on: May 23, 2018, 03:53:06 PM »
is there a thread to buy/sell 2 free nights?

Offline mochjas

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Re: Hyatt question
« Reply #881 on: May 23, 2018, 03:53:50 PM »

Offline nescafe

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Re: Hyatt question
« Reply #882 on: July 03, 2018, 05:24:48 PM »
When searching for award booking, as soon as I add a child to the search, all the availability disappears. Any reason for that? Any workaround?

Offline mochjas

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Re: Hyatt question
« Reply #883 on: July 03, 2018, 05:32:40 PM »
Any workaround?
dont add the child

Offline zagguru

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Re: Hyatt question
« Reply #884 on: July 03, 2018, 05:33:36 PM »