Having an issue transferring from Hawaiian to Alaska (1/2/25)

[metsgiantsfan]

I just transferred Amex to Hawaiian. Now I am trying to transfer my Hawaiian points into Alaska but I am getting a message saying that this is not eligible to transfer (see faq). I googled it and I found some boards saying that you can’t transfer from Hawaii to Alaska if those points came from a third party like an Amex. Is this true?   What can I do??

[bmw]

did you activate your hawain account ? you need to setup security questions

[Chuchum Ainer]

just tried it, worked for me. Transferred Hawaiian miles that began life as AmEx points.

[metsgiantsfan]

did you activate your hawain account ? you need to setup security questions

Hmmm let me check that.  I spoke w cs last night, the guy gave me all the wrong info. I’ll have to wait till they open this am. Here’s what he said, which isn’t true:

Thank you; there are two points to consider here: 1) the frequent flyer programs of the two airlines have not yet been merged, with an anticipated merge date of fall 2025, so you will not be successful with the transfer of miles until the merger is complete; 2) for name corrections on your Alaska Mileage Plan account, please contact our Mileage Plan department by either chat or phone at 1-800-654-5669 - they are open Monday through Friday from 7 am to 7 pm Pacific time, and Saturday from 8 am to 5 pm Pacific time, closed on Sunday

[Abebee]

Getting this error

[bmw]

as already posted somewhere in the thread, if you have hawain cc you can receive or send points for no fee. there is supposedly a 10 transfer limit per year, does anyone know of 10 total or 10 each direction ?  any dp ?

[MountainWest]

as already posted somewhere in the thread, if you have hawain cc you can receive or send points for no fee. there is supposedly a 10 transfer limit per year, does anyone know of 10 total or 10 each direction ?  any dp ?

If you have Hawaiian CC you can send 10 per year and recieve unlimited.

[David flight guru]

I'm having the same issue getting a error message every time i try to do the merger