Author Topic: The Target Prepaid REDcard (Read 1919338 times)

yitzf · « **Reply #10780 on:** August 12, 2015, 09:24:26 PM »

K8 is sooooo slooooow

sam i am · « **Reply #10781 on:** August 12, 2015, 09:26:01 PM »

Anyone able to load in Brick on new system? They couldn't do it today.

lunatic · « **Reply #10782 on:** August 12, 2015, 09:27:39 PM »

Quote from: sam i am on August 12, 2015, 09:26:01 PM

Anyone able to load in Brick on new system? The cs didn't know how to do it today.

Ftfy

sam i am · « **Reply #10783 on:** August 12, 2015, 09:29:30 PM »

They knew about k8. Still couldn't do it.

yitzf · « **Reply #10784 on:** August 12, 2015, 09:40:02 PM »

Vanilla is back up.

hvaces42 · « **Reply #10785 on:** August 12, 2015, 09:47:27 PM »

Quote from: sam i am on August 12, 2015, 09:29:30 PM

They knew about k8. Still couldn't do it.

K8 x2

And some reports have been that if the system was just installed it takes 24 hours to start loading. More likely though it was the CSR not knowing what they were doing.

Anyone still see the old system around? Every Target I've been to in the last few days is on the new system.

PETERP · « **Reply #10786 on:** August 12, 2015, 09:48:14 PM »

Quote from: yitzf on August 12, 2015, 09:40:02 PM

Vanilla is back up.

Great news . Thanks

shoobi · « **Reply #10787 on:** August 13, 2015, 12:00:42 AM »

Daaaaaaaaaaaaaamn Brick was my trusty friend

yakrot · « **Reply #10788 on:** August 13, 2015, 12:28:33 AM »

Quote from: shoobi on August 13, 2015, 12:00:42 AM

Daaaaaaaaaaaaaamn Brick was my trusty friend

It's not gone... I've been there with the new system and had it done. Just have to get someone who knows what he's doing

shoobi · « **Reply #10789 on:** August 13, 2015, 12:30:06 AM »

Quote from: yakrot on August 13, 2015, 12:28:33 AM

It's not gone... I've been there with the new system and had it done. Just have to get someone who knows what he's doing

i hope so cuz I got a lot of min. spends to meet...

noturbizniss · « **Reply #10790 on:** August 14, 2015, 08:30:52 AM »

Just had my first encounter with the new system and honestly it took maybe 20% longer. The wait betwean screens was maybe 2 or 3 seconds, and there was one extra screen to select debit when the old system defaults to debit. Very smooth and painless and quick.

DaveInLA · « **Reply #10791 on:** August 16, 2015, 12:34:53 PM »

Has anybody tried making a real purchase with RB but with insufficient funds? Does it draw from the debit card, even if you've exceeded the $1000 monthly loading balance?

DaveInLA · « **Reply #10792 on:** August 16, 2015, 12:38:22 PM »

Quote from: noturbizniss on August 14, 2015, 08:30:52 AM

Just had my first encounter with the new system and honestly it took maybe 20% longer. The wait betwean screens was maybe 2 or 3 seconds, and there was one extra screen to select debit when the old system defaults to debit. Very smooth and painless and quick.

I also just had my first encounter. The CSR at the cust service desk mentioned they just got a new system and it wasn't too bad. A little confusion at first, but we figured it out. She even turned the screen toward me to show that it asked the customer to swipe RB (instead of her), but I don't remember step-by-step of what happened. I know after she entered K8, K8, she had to enter the total load amount ($1000), then the amount of each load ($500) before I made my first swipe. When asked if I was loading the full amount, I entered "yes" (other people have entered "no"). She then entered $500 for the 2nd load and I repeated the process.

One of the wikis I've read stated that the CSR enters $500 AFTER I swipe my GC. That wasn't my experience yesterday. She definitely entered $500 before my first swipe.

aradisc · « **Reply #10793 on:** August 16, 2015, 02:04:08 PM »

Quote from: DaveInLA on August 16, 2015, 12:38:22 PM

When asked if I was loading the full amount, I entered "yes" (other people have entered "no"). She then entered $500 for the 2nd load and I repeated the process.

One of the wikis I've read stated that the CSR enters $500 AFTER I swipe my GC. That wasn't my experience yesterday. She definitely entered $500 before my first swipe.

There are two different ways to do it. CSR-initiated split tender, they enter the $500 and you say "yes" to full amount. If you're doing split tender on your end, after they enter the total $1000, you swipe first card, say no, then tell them the partial amount to enter.

DaveInLA · « **Reply #10794 on:** August 16, 2015, 02:40:06 PM »

Quote from: aradisc on August 16, 2015, 02:04:08 PM

There are two different ways to do it. CSR-initiated split tender, they enter the $500 and you say "yes" to full amount. If you're doing split tender on your end, after they enter the total $1000, you swipe first card, say no, then tell them the partial amount to enter.

I see. I did the first method, which seemed a little clunky. I can imagine some CSR having trouble with it. If you've tried both, do you think the second method is easier?

aradisc · « **Reply #10795 on:** August 16, 2015, 02:42:38 PM »

Quote from: DaveInLA on August 16, 2015, 02:40:06 PM

I see. I did the first method, which seemed a little clunky. I can imagine some CSR having trouble with it. If you've tried both, do you think the second method is easier?

No, because the second method makes something appear on the CSR's screen that suggests the transaction has been "cancelled". I've had a CSR chastise me for "cancelling" the transaction when she just didn't understand the process.

See the complete guide here: https://plus.google.com/u/0/+NoonRadar/posts/82eSPgNCGi5

JosephM · « **Reply #10796 on:** August 19, 2015, 10:12:30 AM »

I had a problem with a load that was done in July and it has now finally been cleared up and the money was added to my account in August. Does anyone know if this will subtracted from the amount that I'm allowed to load in August?

coralsnake · « **Reply #10797 on:** August 19, 2015, 10:17:18 AM »

Quote from: JosephM on August 19, 2015, 10:12:30 AM

I had a problem with a load that was done in July and it has now finally been cleared up and the money was added to my account in August. Does anyone know if this will subtracted from the amount that I'm allowed to load in August?

Try to load, if it doesn't work then you are over the limit.

MrPrime1 · « **Reply #10798 on:** August 19, 2015, 10:18:39 AM »

Or maybe check online and see the date that it officially went through?

JosephM · « **Reply #10799 on:** August 19, 2015, 10:30:43 AM »

I would have but I was scared that it would take the money off the gc and then I would have to go through this whole mess again, trying to get the money ack.

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Author Topic: The Target Prepaid REDcard (Read 1919338 times)