Trying to load with amex preferred. Card keeps being declined. Called amex and they said there is no fraud, and they don't even see it going through. Anybody have this?
Or can you not use amex?
Am at store now. Would appreciate help asap. Tia.
Security alert....
Part two:
Called amex again, and they said there was a security alert. And they will call me back. Waited 10 min, no callback. Tried calling again, was not able to get a human"this department is closed".
Finally got a human tried to connect me and wait on the line with me and... Fraud is closed now!?
So I am not able to make my purchase. Asked for something so that I don't go to sleep feeling bad with amex...but she said that she can't. Asked for supervisor... he can't either. He or another manager will call me back in a few days. Got his name and employee number.
How many points ca
n I ask for will they give me for compensation. I'm with them close to 10 years.