Purchased a Prepaid RedCard and tried to activate it but received a message that I couldn't activate the card since I have a Bluebird account. The problem is that I closed my BB account almost a year and a half ago since one day I randomly received an email that $100 was deposited to my card...which I never did...and I was worried that my card info was stolen. When I called customer service to see what the deal was, they told me that I can't register the card since my BB account was closed down involuntarily and therefore I also can't register my Redbird account. Needless to say, this is infuriating as I voluntarily chose to shut down the account and did so well over a year ago.
My questions are as follows:
1) Has anyone had any similar situations to this one or have any good advice? (Someone is supposed to be calling me within 24-48 hours to try and resolve)
2) In the event they won't resolve the issue, can I use the card number and register it under my wife's name and info or since I already entered in all my info when I tried to activate it, that option no longer exists?