So after reading the Serve T&C section 15 E, it still does not make any sense (mind you, I am not smart
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But section 15 E just mentions it is their right to shut you down.
The email states you are in violation of section 15 E.
How can you be in violation of their right to shut you down?
Wouldn't they say something to the affect that they are invoking Section 15 E to close your account?