So basically once the receipt shows $500 added (which I always check) the only way for the money to be missing would be if it showed -$500 online?
Yes. Once it shows on the receipt and online (you get the email confirming the load) it is pretty much there, except for the rare cases when they have Redbird network issues and reverses the load with a negative amount.
Just curious, what changed as far as activation?
New POS registers work fine for loading permanent Redbirds but are a biatch to activate temp ones (at least so far), freeze in the middle of the process, then supervisors/managers are called to help and reboot the machine, which takes some time as customers are often backed up (then new cashiers are called to help) your face becomes even more known to them and they start limiting you, you then have to travel further, etc.