Hello B,
To ensure the financial security of both you and your customers, we need to verify some additional information about your account.
Unfortunately we cannot deposit funds to your bank account until we verify this information, although you will still be able to accept payments using Square during this period. Our goal is to resume deposits to your bank account as quickly as possible. We’re sorry for any inconvenience this may cause.
For more information about this form and the verification process, please see the following article: Support Center.
To verify your account, please do the following:
1.Log in to the "Square Dashboard":
https://squareup.com/login from a computer.
2.Click "Begin verification" next to the alert icon at the top of the page.
3.Please answer the verification form with as much detail as possible. If you are unsure what to send, provide any documentation relevant to your business or transactions. You can upload documents directly through the questionnaire or fax them to us. Please make sure your documents are clear and legible.
4.Click "Submit."
Once you've completed the form, you'll receive an email confirmation and should expect to hear back from us within one to two business days.
If you have questions regarding the form, or are unsure what documentation to send, please call +1-855-700-5000 and have your customer code ready: 389-951-879-832. We're available Monday through Friday from 9 a.m. to 5 p.m. PT. Please note that our Account Services representatives can only assist with the verification process and not with any other issues.
We realize the difficulty this may cause and we want to resume deposits to your bank account as soon as possible.
You can also visit our "Support Center":
https://squareup.com/help.
We apologize for the inconvenience this may cause. We hope to make this process as easy as possible so you can get back to business.
Thank you.
Sincerely,
Square Account Services