Aeroplan Master Thread

[Ploni3]

When calling customer service they now offer a call back option

Sometimes. But you are lucky if you get it.

[ShimonFly]

Sometimes. But you are lucky if you get it.

I called a few times and always got the option

[Ploni3]

That's an amazing improvement!

[Aps]

If I book a domestic United flight with Aeroplan award. Is there a cancellation fee after 24 hours? How much?

[Ploni3]

Typically they will give you a choice of latitude fare which is refundable and standard which has a fee - usually $175CAD so often not worth bothering and better to treat it as non refundable

[Aps]

Typically they will give you a choice of latitude fare which is refundable and standard which has a fee - usually $175CAD so often not worth bothering and better to treat it as non refundable

Thanks!

[ShimonFly]

That's an amazing improvement!

When I tried to call in earlier I didn't get the option for callback, so there's still improvements to be made

[theyankel]

jfk-fra sq 25
1 seat J
SQ 81,000 + 5.60 shows available
AC 60,000 +$77 shows available

UA n/a
LM n/a
TK n/a (online and call center)

is it possible the AC is phantom?

[ShimonFly]

jfk-fra sq 25
1 seat J
SQ 81,000 + 5.60 shows available
AC 60,000 +$77 shows available

UA n/a
LM n/a
TK n/a (online and call center)

is it possible the AC is phantom?

Sometimes SQ only opens award space for AC, AC sometimes shows phantom but if you redo to search it disappears. do if you search a few times and it still shows up it's probably not phantom.
I have a enough aeroplan points in my account so if you want you can provide me the date I can try to make dummy booking to see if it works

[Gvann]

Sometimes SQ only opens award space for AC, AC sometimes shows phantom but if you redo to search it disappears. do if you search a few times and it still shows up it's probably not phantom.
I have a enough aeroplan points in my account so if you want you can provide me the date I can try to make dummy booking to see if it works

Only AC can book singapore if there is availability.
If you book it and then cancel it may not get released back to AC so careful with that you dont want to steal his seat.

If you search the flight on Singapore website and you see business saver then there is a good chance the flight on AC is real

[ckmk47]

An international award flight.
standard economy
What's the refund policy?

[Aviw]

An international award flight.
standard economy
What's the refund policy?

$150

[ShimonFly]

An international award flight.
standard economy
What's the refund policy?

$150 CAD (around $110 USD) for all Aeroplan bookings except refundable fares. $100 CAD ($74 USD) to change ticket.

[Gvann]

$150 CAD (around $110 USD) for all Aeroplan bookings except refundable fares. $100 CAD ($74 USD) to change ticket.

Its actually 100 per segment. So they wanted 400 for me to change the roundtrip for 2 people

[bmw]

why is aeroplan charging 22.5k psp - ewr with a 90 minute stop in sfo, and not 12.5 ?

[pesach2020]

why is aeroplan charging 22.5k psp - ewr with a 90 minute stop in sfo, and not 12.5 ?

Is aeroplan distance based or charge per segment? Seems like SFO only stopover that charges 22.5k vs 12.5k. Interesting indeed

[Ploni3]

The set price chart works for itineraries without any AC metal and it is based on total mileage for trip. Any itinerary that includes AC metal has dynamic pricing.

[bmw]

The set price chart works for itineraries without any AC metal and it is based on total mileage for trip. Any itinerary that includes AC metal has dynamic pricing.

psp - sfo - ewr doesnt include ac metal....

[Ploni3]

2,751 is the cutoff mileage between 12,500 and 22,500. That routing is over 2,900 miles.

[mgarfin]

Transferred from Capital One. It was instant but seems as has a date of tomorrow.

 


Its Feb 6 now!