What happens when you try searching for it on AC.com?
Update.I paid $90 CAD (usually it's $150 as per their new rate) and got it canceled/refunded. They said I pay $90 because it's a US account, and $150 is only for Canadians. I didn't complaint :-)If anyone can confirm that the DOT rule should apply here I will go ahead and open a complaint, I don't see why they should be exempt.
Any worldwide number to call aeroplan? Reg number is closed until 7 am
Nope, thats one of their main downsides
Yeh, I ended up speaking to a couple of agents.Bottom line, there is a whole lot of LH phantom, as reported upthread. Almost ridiculous.
Funny how LH has been non-existent on UA and when it was you always went to AC to confirm, now its the reverse.
Funny part is that UA was showing all the same availability, so I'm really confused.
care to share dates and routes
Seeing award availability on Austrian when I check on united and expert flyer but Aeroplan showing nothing. Is it possible there is a problem with the online availability ?
Putpac, many times aeroplan won't show the same online but will piece it over the phone with a fee.