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The AA Advantage Executive Platinum number with almost no waiting time has ended. Had to wait 16 minutes. Does anyone have the new good number?


According to Wiki in "Starwood Starpoints Transfer To Airline Miles Master Thread" Starwood > Aerplan transfers..."Aeroplan - Names don't need to match. - Usually takes about a day and half to 2 days to transfer."

Author Topic: Aeroplan Master Thread  (Read 210438 times)

Offline ejb123

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Re: Aeroplan Master Thread
« Reply #760 on: February 20, 2020, 12:32:22 PM »
Anyone getting error message after trying to book mileage tickets? Any ideas on what is going wrong? Have the miles in the account.

Offline israshot

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Re: Aeroplan Master Thread
« Reply #761 on: February 20, 2020, 12:34:05 PM »
Anyone getting error message after trying to book mileage tickets? Any ideas on what is going wrong? Have the miles in the account.
Maybe the ticket is gone? Check on United if the ticket is there.

Offline ejb123

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Re: Aeroplan Master Thread
« Reply #762 on: February 20, 2020, 12:36:02 PM »
"Flight Redemption Failure" - It is a Swiss one way ticket from Europe to US. Ticket still shows availability when I search again. On hold now with customer service. Frustrating since I just transferred AMEX points once I saw there was availability.

Offline israshot

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Re: Aeroplan Master Thread
« Reply #763 on: February 20, 2020, 12:39:36 PM »
"Flight Redemption Failure" - It is a Swiss one way ticket from Europe to US. Ticket still shows availability when I search again. On hold now with customer service. Frustrating since I just transferred AMEX points once I saw there was availability.
Don't worry, if you see it available on United and ExpertFlyer, the representative will be able to book it for you. You might be on hold for a long time though.

Offline ejb123

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Re: Aeroplan Master Thread
« Reply #764 on: February 20, 2020, 02:14:07 PM »
Don't worry, if you see it available on United and ExpertFlyer, the representative will be able to book it for you. You might be on hold for a long time though.

Finally got through after a 1:45 wait. Told me that since I set up my account today, it takes 72/96 hours to register and that is why it didn't work online. They offered to book now for $30 booking fee (charge to book via phone vs online) or wait the 72/96 hours. Despite my frustrations, they wouldn't waive the charge since flight is a few weeks out. Given the wait times, HUCA didn't make sense and I didnt want to lose the business saver redemption.

Beware for those who are trying to use Areoplan for last minute travel and sign up for account same day...

Offline myi

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Re: Aeroplan Master Thread
« Reply #765 on: March 04, 2020, 08:15:35 PM »


 Can someone explain what the street number is and the street name is?

 Let's say I live in Brooklyn at 1234 East 56th street, how would you answer those two questions?
  Or when It asks me for my street number it means my home number which would be 1 2 3 4?
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Offline hvaces42

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Re: Aeroplan Master Thread
« Reply #766 on: March 04, 2020, 08:17:00 PM »
Exactly. Street name is East 56. Street number is 1234
Fair warning - Any PMs sent in response to forum posts are fair game for ridicule in public.

Offline myi

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Re: Aeroplan Master Thread
« Reply #767 on: March 04, 2020, 08:20:20 PM »
Exactly. Street name is East 56. Street number is 1234
Gotchya, I'm used to hearing my home number versus my street number.

 What's your home address? And what street you live on? Not what's your street number, as that would be East 56th street, and street name would be East 56th as well, while what's your home number then I would say 1234.
 But whatever can't fix these Canadians! ;)
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Offline YMW

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Re: Aeroplan Master Thread
« Reply #768 on: March 04, 2020, 10:25:19 PM »
But whatever can't fix these Canadians Americans! ;)
FTFY  ;)

Offline yelped

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Re: Aeroplan Master Thread
« Reply #769 on: March 04, 2020, 10:40:01 PM »
FTFY  ;)
Yeah, this is how it's done in the rest of the world.

Offline YMW

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Re: Aeroplan Master Thread
« Reply #770 on: March 04, 2020, 11:14:15 PM »
Yeah, this is how it's done in the rest of the world.
Home address is full address:
1234 East 56th street
Brooklyn NY 112233

if you split it up its: Street no., Street Name, City, State, Zip.

BTW: FWIW I am American.....


Online bznt

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Re: Aeroplan Master Thread
« Reply #771 on: March 08, 2020, 01:28:05 AM »
Would aeroplan allow a multi citi booking originating in EWR and returning to JFK ?
I tried online and got a error that it’s not a valid multi citi route
Looking for
EWR - BRU - BUD- JFK

Offline myi

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Re: Aeroplan Master Thread
« Reply #772 on: March 08, 2020, 01:37:21 AM »
Would aeroplan allow a multi citi booking originating in EWR and returning to JFK ?
I tried online and got a error that it’s not a valid multi citi route
Looking for
EWR - BRU - BUD- JFK
Assuming it's coming out cheaper when booking a RT vs two OW?
  If it doesn't work online, your best bet is to call to have them book it manually.
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Aeroplan Master Thread
« Reply #773 on: March 08, 2020, 01:45:23 AM »
Separately it’s 55k each way. But the middle flight bru-bud Is 15k economy and 30k in business

If I do it together as a multi city
It’s a total of 115k in business
Plus I plan to bring a infant on lap. You know it’s $100. Years assume me if I book it as a multi city I will pay it only once. Correct ?

Offline myi

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Re: Aeroplan Master Thread
« Reply #774 on: March 08, 2020, 01:49:35 AM »
Separately it’s 55k each way. But the middle flight bru-bud Is 15k economy and 30k in business

If I do it together as a multi city
It’s a total of 115k in business
Plus I plan to bring a infant on lap. You know it’s $100. Years assume me if I book it as a multi city I will pay it only once. Correct ?
As seen here, seems it won't work online, while calling in is your best option.

https://www.aeroplan.com/adr/Popup.do?popup=ValidItineraryHelp
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Offline travel agent

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Re: Aeroplan Master Thread
« Reply #775 on: March 08, 2020, 11:04:13 AM »
Separately it’s 55k each way. But the middle flight bru-bud Is 15k economy and 30k in business

If I do it together as a multi city
It’s a total of 115k in business
Plus I plan to bring a infant on lap. You know it’s $100. Years assume me if I book it as a multi city I will pay it only once. Correct ?

book online the BRU - BUD, it will confirm the booking without paying the taxes, & it will advise you to call in to pay the taxes, when calling the special number provided, you can ask to add the other flights, so you will save the call center fee.

Offline myi

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Re: Aeroplan Master Thread
« Reply #776 on: March 09, 2020, 10:08:18 PM »
book online the BRU - BUD, it will confirm the booking without paying the taxes, & it will advise you to call in to pay the taxes, when calling the special number provided, you can ask to add the other flights, so you will save the call center fee.
Never had an issue with them booking for me when i wasn't able to book it online due to whatever reason the site wouldn't allow me to book that flight, but a free excuse to have the booking fee waived and no need to argue to have it waived.
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Offline JACKBLUE

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Re: Aeroplan Master Thread
« Reply #777 on: March 12, 2020, 08:40:26 PM »
Anyone with a number that someone actually picks up?

Offline myi

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Re: Aeroplan Master Thread
« Reply #778 on: March 12, 2020, 08:48:40 PM »
Anyone with a number that someone actually picks up?
Beginning of the week 10 min I got through.
 But I think AC is the worst when it comes to CS holding time.
 Nor does twitter work to get help.
 And I'm sure even worse now with the covid19.
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Offline JACKBLUE

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Re: Aeroplan Master Thread
« Reply #779 on: March 12, 2020, 08:55:56 PM »
Beginning of the week 10 min I got through.
 But I think AC is the worst when it comes to CS holding time.
 Nor does twitter work to get help.
 And I'm sure even worse now with the covid19.
was on hold 2+ hours and just gave up....