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The AA Advantage Executive Platinum number with almost no waiting time has ended. Had to wait 16 minutes. Does anyone have the new good number?


According to Wiki in "Starwood Starpoints Transfer To Airline Miles Master Thread" Starwood > Aerplan transfers..."Aeroplan - Names don't need to match. - Usually takes about a day and half to 2 days to transfer."
« Last edited by Thingywingy on August 20, 2017, 11:58:42 PM »

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Author Topic: Aeroplan Master Thread  (Read 212838 times)

Offline JACKBLUE

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Re: Aeroplan Master Thread
« Reply #820 on: May 10, 2020, 10:19:15 PM »
Quote from: menachemd1 on May 10, 2020, 10:06:38 PM
Didn't try the past 2 months, but before that I had no issues with VISA cards
it’s a new issue....
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Offline Joel

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Re: Aeroplan Master Thread
« Reply #821 on: May 10, 2020, 10:22:07 PM »
Quote from: JACKBLUE on May 10, 2020, 10:19:15 PM
it’s a new issue....
Did a booking in Feb it went smoothly using a visa.
How recent?
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Offline JACKBLUE

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Re: Aeroplan Master Thread
« Reply #822 on: May 10, 2020, 10:24:14 PM »
Quote from: Joel2 on May 10, 2020, 10:22:07 PM
Did a booking in Feb it went smoothly using a visa.
How recent?
I started seeing this issue mid March.
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Offline Ergel

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Re: Aeroplan Master Thread
« Reply #823 on: May 11, 2020, 01:25:23 AM »
i booked yesterday with a visa and got ticketed
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Offline JACKBLUE

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Re: Aeroplan Master Thread
« Reply #824 on: May 11, 2020, 07:52:01 AM »
Quote from: Ergel on May 11, 2020, 01:25:23 AM
i booked yesterday with a visa and got ticketed
US Visa?
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Offline Ergel

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Re: Aeroplan Master Thread
« Reply #825 on: May 11, 2020, 08:23:29 AM »
Quote from: JACKBLUE on May 11, 2020, 07:52:01 AM
US Visa?
Yup

Ticket status:  ticketed May 10, 2020 at 4:28 PM Central Time
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Offline JACKBLUE

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Re: Aeroplan Master Thread
« Reply #826 on: May 11, 2020, 09:44:02 AM »
Quote from: Ergel on May 11, 2020, 08:23:29 AM
Yup

Ticket status:  ticketed May 10, 2020 at 4:28 PM Central Time
Now I’m confused🤷‍♂️
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Offline sillypainter

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Re: Aeroplan Master Thread
« Reply #827 on: May 11, 2020, 10:32:04 AM »
Me too. Ticketed yesterday 3 tickets with my Saphire Reserve Visa and they ALL ticketed instantly. Never saw ticketing so quickly before, their queue must be empty.
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Offline sillypainter

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Re: Aeroplan Master Thread
« Reply #828 on: May 11, 2020, 10:33:56 AM »
Quote from: JACKBLUE on May 10, 2020, 10:04:22 PM
Never saw this mentioned here....

When booking an award online, if you use a Visa card the reservation won’t get ticketed, you’ll need to call in to get it ticketed. Master and Amex work fine.

This happened to me multiple times lately until I figured out the issue.

I think you mix up Avianca with Aeroplan. I had a couple months ago issues with Avianca ticketing and they told me to use an Amex. Not sure if it still applies.
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Offline JACKBLUE

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Re: Aeroplan Master Thread
« Reply #829 on: May 11, 2020, 11:37:41 AM »
Quote from: sillypainter on May 11, 2020, 10:33:56 AM
I think you mix up Avianca with Aeroplan. I had a couple months ago issues with Avianca ticketing and they told me to use an Amex. Not sure if it still applies.
Nope Aeroplan....
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Offline Yehudaa

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Re: Aeroplan Master Thread
« Reply #830 on: May 24, 2020, 01:38:01 PM »
I'm trying to book a YYZ-TLV award and I see availability on Aeroplan's site but it's not showing up on United or Turkish.

Does that mean AC didn't release it to partners, or will UA or TK be able to see it if I call in?
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Offline KSMH

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Re: Aeroplan Master Thread
« Reply #831 on: May 24, 2020, 01:55:48 PM »
Quote from: Yehudaa on May 24, 2020, 01:38:01 PM
I'm trying to book a YYZ-TLV award and I see availability on Aeroplan's site but it's not showing up on United or Turkish.

Does that mean AC didn't release it to partners, or will UA or TK be able to see it if I call in?
Sometimes AC dosnt show up on UA site.
Look at other routes to see if they show up.
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Offline Joel

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Re: Aeroplan Master Thread
« Reply #832 on: May 26, 2020, 05:54:53 PM »
AC extended free cancellation to June 30.
 
Quote
If you'd like to cancel any Flight Reward, the fastest way to do so is at aeroplan.com. Due to high call volumes, we are experiencing long hold times at our contact centres. Until June 30, you can cancel free of charge and receive all of your Aeroplan Miles back in your account, plus a full refund of any associated taxes, fees and surcharges on the unused value of your travel
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Offline Yehudaa

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Re: Aeroplan Master Thread
« Reply #833 on: June 03, 2020, 10:20:26 AM »
You can now earn & redeem Aeroplan miles on Etihad. No carrier imposed surcharges.

https://onemileatatime.com/air-canada-etihad-partnership/
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Offline Yehudaa

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Re: Aeroplan Master Thread
« Reply #834 on: June 05, 2020, 10:25:03 AM »
Just heard that Aeroplan is laying off many call center agents temporarily "due to low call volume" and it's the last day for many of them today.

Be prepared for longer wait times :(
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Offline Joel

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Re: Aeroplan Master Thread
« Reply #835 on: June 05, 2020, 10:45:45 AM »
Quote from: Yehudaa on June 05, 2020, 10:25:03 AM
Just heard that Aeroplan is laying off many call center agents temporarily "due to low call volume" and it's the last day for many of them today.

Be prepared for longer wait times :(
You can easily cancel for free online
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Offline JACKBLUE

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Re: Aeroplan Master Thread
« Reply #836 on: June 05, 2020, 10:52:03 AM »
Quote from: Joel2 on June 05, 2020, 10:45:45 AM
You can easily cancel for free online
Some times you can’t cancel online, I had a booking that I needed to cancel and waited on hold 3+ hours.
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Offline Joel

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Re: Aeroplan Master Thread
« Reply #837 on: June 05, 2020, 10:53:10 AM »
Quote from: JACKBLUE on June 05, 2020, 10:52:03 AM
Some times you can’t cancel online, I had a booking that I needed to cancel and waited on hold 3+ hours.
Wow
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Offline Yehudaa

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Re: Aeroplan Master Thread
« Reply #838 on: June 17, 2020, 10:29:53 AM »
Aeroplan extended free cancellations until Aug 31. Was June 30.

https://www.aeroplan.com/covid-19.do#/
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Offline Joel

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Re: Aeroplan Master Thread
« Reply #839 on: June 17, 2020, 03:08:58 PM »
Quote from: Yehudaa on June 17, 2020, 10:29:53 AM
Aeroplan extended free cancellations until Aug 31. Was June 30.

https://www.aeroplan.com/covid-19.do#/
Probably the best cancellation policy for award tix 
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