Aeroplan Master Thread

[bmw]

Opened a new account with a different email address, and got the same fraud message, though this time they cancelled it completely.
Anyone have a solution to this?

need to call in get the email to audit dept, email id etc and wait [ime] a few months till they unlock your account

[yochai]

AC has been very strict last couple months.

They’re completely crazy! A phone rep on Friday told me the issue was that the CC needs to be on the passenger’s name.
I rebooked with his CC and it got canceled as well. Just spent over an hour with a brick wall rep who claims the only thing I can do is go to an AC office to get myself verified.
I really need this ticket and would open another account and just forget about the points I transferred but will likely have the same issue.
If anyone has a contact or a way to resolve this, please let me know.

[sorotzkin9]

Does anyone else have this issue? Cant search any award ticket, search engine just spins and spins.. had this for a while already..

[baron]

Does anyone else have this issue? Cant search any award ticket, search engine just spins and spins.. had this for a while already..

Working regular Try incognito

[sorotzkin9]

Working regular Try incognito

Tried that still just spinning for me.. Could it have to do with techloq?

[Davidthebest]

Tried that still just spinning for me.. Could it have to do with techloq?

Absolutely

[yochai]

They’re completely crazy! A phone rep on Friday told me the issue was that the CC needs to be on the passenger’s name.
I rebooked with his CC and it got canceled as well. Just spent over an hour with a brick wall rep who claims the only thing I can do is go to an AC office to get myself verified.
I really need this ticket and would open another account and just forget about the points I transferred but will likely have the same issue.
If anyone has a contact or a way to resolve this, please let me know.

AC has been very strict last couple months.

So i finally attempted to book again through this account. It was for a same day flight for a (real😉) friend, from IAD-ATH-TLV for 40K AC. I checked in and got a united boarding pass, but then got the fraud email. I sent my friend to the AC desk at IAD (as the email requested me to do) and the agents there tried to help. I got a phone call asking me a few questions about the account, but then the desk agents told my friend they can’t issue the ticket.
Luckily, the flight to ATH was available for 40K UA, and I bought him a separate ticket to TLV.
Now when I try to login it says my account is suspended.
What am I supposed to do about this?

[baron]

AC has been very strict last couple months.

About what presicely? Can we get a recap of what can cause issues? Booking for someone else is an issue itself or only if using that travelers card? Which is the safer route, account holder’s card over traveler? Anything else to be aware of? @JACKBLUE @yochai

[JACKBLUE]

About what presicely? Can we get a recap of what can cause issues? Booking for someone else is an issue itself or only if using that travelers card? Which is the safer route, account holder’s card over traveler? Anything else to be aware of? @JACKBLUE @yochai

I used pax card and he was able to clear in at the airport. After that incident i stopped using that account.

[JACKBLUE]

I used pax card and he was able to clear in at the airport. After that incident i stopped using that account.

I'm being told that it's best to use points only to cover the taxes.

[baron]

I'm being told that it's best to use points only to cover the taxes.

You mean to do the points only option that covers the tax as well to avoid using a card altogether?

[JACKBLUE]

You mean to do the points only option that covers the tax as well to avoid using a card altogether?

Yes

[Homeandl2]

Can anyone please shed some light into why there is now zero award availability on AC to book business class using Aeroplan points? - I used to be able to book NY to Europe business class for about 70k points a seat, but starting the last few months they seem to have gone to zero availability for the rest of 2024 and beyond, some times they'll show mixed cabin availability where only about 17% of the trip is BC, which is a joke. This is very frustrating as I have a tone of points sitting there and not able to use them. Any insight would be greatly appreciated.

[baron]

Can anyone please shed some light into why there is now zero award availability on AC to book business class using Aeroplan points? - I used to be able to book NY to Europe business class for about 70k points a seat, but starting the last few months they seem to have gone to zero availability for the rest of 2024 and beyond, some times they'll show mixed cabin availability where only about 17% of the trip is BC, which is a joke. This is very frustrating as I have a tone of points sitting there and not able to use them. Any insight would be greatly appreciated.

https://www.dansdeals.com/points-travel/milespoints/ouch-united-blocking-award-space-partner-airlines/

[Homeandl2]

https://www.dansdeals.com/points-travel/milespoints/ouch-united-blocking-award-space-partner-airlines/

Thank you for the reply, this only explains why United doesn't show in the AC system, but I used to book Lufthansa or Swiss via the AC site, and those are also not showing anymore..

[Alexsei]

Thank you for the reply, this only explains why United doesn't show in the AC system, but I used to book Lufthansa or Swiss via the AC site, and those are also not showing anymore..

Wide open for me at least from YUL

[Homeandl2]

Wide open for me at least from YUL

YUL TO? and business class saver award? and NOT mixed cabins? - I don't see that even from YUL. The destination I'm looking for is BUD.. they used to have tons of saver award availability there, and now there is zero

[Alexsei]

YUL TO? and business class saver award? and NOT mixed cabins? - I don't see that even from YUL. The destination I'm looking for is BUD.. they used to have tons of saver award availability there, and now there is zero

Just one example

[Homeandl2]

Just one example

Yes, you are right about YUL, i didn't check too much there before replying. My searches however are from NYC, and those seem to be gone.

[Alexsei]

Yes, you are right about YUL, i didn't check too much there before replying. My searches however are from NYC, and those seem to be gone.

Just one example