got email this morning from American Express
Notice of Account Cancellation
"It appears that you have repeatedly used the reward feature by making purchases that are not consistence with personal family and household use. those purchases are ineligible for rewards under the terms of the card."
I have been with them for couple of years, never late payment, never carried a balance.
However I have used the Amex Blue cash to purchase lots of Gift cards 10-25K per month and I always send money from my bank account to Amex to avoid going over my credit limit.
Called account services and they offered to request account reinstatement 7-10 days wait. but sounded vague and not very hopeful.
CS also offered that I can email rlariskreview@aexp.com with copies of my purchases and proof that they were eligible purchases.
I used the gift cards to transfer to Blue bird and buy gift cards and pay of my balance and pay off student loans.
Any recommendation/ Help please how to resolve this?
Thank you guys