AmEx A/A'ing Blue Cash Cards

[lunatic]

Apply for a new one

[coralsnake]

got email this morning from American Express

Notice of Account Cancellation

"It appears that you have repeatedly used the reward feature by making purchases that are not consistence with personal family and household use. those purchases are ineligible for rewards under the terms of the card."


I have been with them for couple of years, never late payment, never carried a balance.
However I have used the Amex Blue cash to purchase lots of Gift cards 10-25K per month and I always send money from my bank account to Amex to avoid going over my credit limit.

Called account services and they offered to request account reinstatement 7-10 days wait. but sounded vague and not very hopeful.

CS also offered that I can email rlariskreview@aexp.com  with copies of my purchases and proof that they were eligible purchases.

I used the gift cards to transfer to Blue bird and buy gift cards and pay of my balance and pay off student loans.

Any recommendation/ Help please how to resolve this?

Thank you guys

You and everybody else:

http://forums.dansdeals.com/index.php?topic=45992.0

[doctorman]

Apply for a new one

this is my main card 5 years of purchase history or so

I have bought thousand of dollars of stuff that I might need the MAex warranty , return protection etc..
beside you can not get the old original Blue cash card..

Calling Executive office did not seam to do anything different

[doctorman]

has anyone been able to get their account reinstated?

[Marco Polo]

has anyone been able to get their account reinstated?

Haven't seen any reports on that.

[doctorman]

Haven't seen any reports on that.

long conversation with Executive membership and got a call back in 15 min that the decision is final with no chance of appeal.
They are trying to get rid of this card , discontinuing did not help now they are closing old accounts.. I wish they would give a warning shot first instead of closing it. I would stop using it.

[karen]

More closings are posted in flyertalk. 

[D93]

beside you can not get the old original Blue cash card..

-1. you might need to use incognito, but here's the link - https://www304.americanexpress.com/credit-card/blue-cash/25330

[lfas25]

Any reports of the card getting closed on brand new accounts?

[mawmaw]

Any reports of the card getting closed on brand new accounts?

spending the 6500 fast is a trigger

[Redbull3]

More closings are posted in flyertalk. 

Gulp this happens every time I am about to finally ramp up again. I'm too scared now...

[karen]

Gulp this happens every time I am about to finally ramp up again. I'm too scared now...

You are not alone ...

[lfas25]

spending the 6500 fast is a trigger

I'd use it slowly... I spend over a grand a month on fuel so I don't mind taking it slower if I get to keep it longer.

[lunatic]

long conversation with Executive membership and got a call back in 15 min that the decision is final with no chance of appeal.
They are trying to get rid of this card , discontinuing did not help now they are closing old accounts.. I wish they would give a warning shot first instead of closing it. I would stop using it.

The funny thing is, there is still a link to it on the website

[etech0]

The funny thing is, there is still a link to it on the website

shhh!

[mawmaw]

shhh!

i wondered who deleted the link

[doctorman]

-1. you might need to use incognito, but here's the link - https://www304.americanexpress.com/credit-card/blue-cash/25330

thanks
I really would rather to clear my name somehow with amex.. this sucks
not one late payment and that is how they treat you..?!
Executive office was useless

I emailed them also

would complaining to BBB help?

[myb821]

Stop acting all high and mighty. If you didnt think you might eventually get shut down for abusing the system then your extremely naive.

[doctorman]

Stop acting all high and mighty. If you didnt think you might eventually get shut down for abusing the system then your extremely naive.

Naive I was..  and I did not think Amex will close my account for using my Credit card and paying my bill without any issues

[myb821]

Naive I was..  and I did not think Amex will close my account for using my Credit card and paying my bill without any issues

What was your CL? And what were you putting through the card each month?