Woohoo!!Congrats Dan!
It took 8 months, but I finally did get back the 36K Avios used for Cleveland-JFK and the 120K Avios used for JFK-London, along with the $1,784 paid in cash.We also got 72K Avios from the flights that were credited, despite, never actually flying on them. And we got 80K compensation miles for the cancelled flight and 10K compensation miles for the tablet situation, so we did wind up with 162K miles to show for the ordeal. American also reimbursed us for $147 of clothes that we bought before they found our bags. And of course I spent every dime of the $96 of food vouchers that American gave us in the airport on that day on kosher food from a CIBO kiosk in LGA.